Rise Gift Cards & Store Credit
Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.7
feedback
737
chart
#2,254
All reviews
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May 5, 2026
new v2 upgrade is'nt user friendly at all. Cant resend credit code via email if customer didnt receive the initial email code. So have to screenshot their wallet and send them that. It looks so unprofessional.
April 30, 2026
Eddie at Rise is the BEST. He is very responsive and helpful. He was able to resolve my issue quickly! Thanks, Eddie!
April 14, 2026
At first glance, a very promising and easy-to-maneuver platform. But what impressed me most was the onboarding experience. Emilie and her team are truly first-class professional, efficient, and deeply respectful of both my time and my team’s. In an age where much of the world feels increasingly dehumanized, this team understands how to bring a human touch to an unbelievably powerful tool and they’ve built it exceptionally well.
Feb. 13, 2026
I recently installed the app and put it in use. Lots of interesting features that I'm planning to use to boost my conversions. More importantly, I had a technical question that I submitted to the support and it was resolved in no time and in a very friendly and supportive manner. Highly recommended! Thank you John and Eddie!
Jan. 23, 2026
The team was super helpful in getting our emails switched over to white labeling with a personalized subdomain. Thanks for all your help Eddie.
Jan. 18, 2026
This is a truly brilliant app and great customer support in the chat room and in web meetings when needed.
Jan. 5, 2026
Ho trovato molto competenti gli assistenti di shopify nell'aiutare i suoi utenti a fare meglio ... Soprattutto Eddy mi é stato tanto di aiuto in innumerevoli situazioni che mi impedivano di avanzare correttamente. Grazie alla sua guida e istruzioni sono riuscito fin'ora a portare avanti in miei interessi. Grazie mille a Eddy e a tutto il team
Dec. 23, 2025
I’m so glad we chose this app for our gift cards. It offers great features and runs smoothly. I also want to give a huge shout-out to the support team—they went above and beyond to help us get everything set up. Fast, professional, and genuinely nice people to deal with. If you are looking for a gift card app, this is the one.
Dec. 18, 2025
Please note that the app cannot be translated! This means it is only suitable for stores whose main language is English. A minor but very important detail.
Hi there, Rise.ai enables text customization across nearly all assets. The specific element you inquired about uses Shopify's newest technology, and customization for that piece is launching within the next few weeks. It seems you've just explored the app briefly, and we'd genuinely welcome the opportunity to support your business. I personally sent you a message following your thread with our Support team member so feel free to reply there or reach out to our 24/7 team at [email protected]. All the best, Itay, Head of CS
Dec. 16, 2025
Dec. 15, 2025
Great customer support. Eddie was quick to respond and fixed my issue in seconds!
Dec. 12, 2025
Eddie was fast and efficient, addressing our concern and assisting in determining next steps.