Rise Gift Cards & Store Credit

Eddie was great tech support for me setting up our store!

I recently installed the app and put it in use. Lots of interesting features that I'm planning to use to boost my conversions. More importantly, I had a technical question that I submitted to the support and it was resolved in no time and in a very friendly and supportive manner. Highly recommended! Thank you John and Eddie!

The team was super helpful in getting our emails switched over to white labeling with a personalized subdomain. Thanks for all your help Eddie.

This is a truly brilliant app and great customer support in the chat room and in web meetings when needed.

Ho trovato molto competenti gli assistenti di shopify nell'aiutare i suoi utenti a fare meglio ... Soprattutto Eddy mi é stato tanto di aiuto in innumerevoli situazioni che mi impedivano di avanzare correttamente. Grazie alla sua guida e istruzioni sono riuscito fin'ora a portare avanti in miei interessi. Grazie mille a Eddy e a tutto il team

I’m so glad we chose this app for our gift cards. It offers great features and runs smoothly. I also want to give a huge shout-out to the support team—they went above and beyond to help us get everything set up. Fast, professional, and genuinely nice people to deal with. If you are looking for a gift card app, this is the one.

Eddie was a huge help getting support when needed

Great support, always sort out problems super quickly! 100% recommend.

Please note that the app cannot be translated! This means it is only suitable for stores whose main language is English. A minor but very important detail.

Great customer support. Eddie was quick to respond and fixed my issue in seconds!

Eddie was fast and efficient, addressing our concern and assisting in determining next steps.

Our experience with Rise has been excellent so far. The platform is intuitive and has integrated seamlessly with our existing workflows. When we did encounter a challenge, Netta on the support team was incredibly helpful—she went above and beyond to understand our specific use case and offered a thoughtful and effective solution quickly. Her responsiveness and care made all the difference. Highly recommend both the platform and the team behind it!

Exceptional Support from Pauline - White-Labeling Setup Made Easy and during the most crucial time of the year! I needed to set up email white-labeling for our gift cards to fix deliverability issues (emails going to spam). Pauline from Rise.ai support went above and beyond! She provided clear DNS instructions for my end and had everything verified and activated within 30 minutes (so FAST). When we discovered the MX records were interfering with our existing email setup, she quickly confirmed we could remove them without affecting white-labeling functionality. The result? Gift card emails now land in the inbox with our branded sender address instead of spam. Clean, professional, authenticated emails. Pauline's technical knowledge, responsiveness, and genuine care for getting this right made all the difference for our brand! This is what world-class support looks like. Special shoutout to Pauline - thank you for your patience and expertise! That was the fastest turn around ever!

Great fast and easy customer service with Eddie

Eddie was so helpful in helping me track down a gift card code. I had a client awaiting an answer, so I really appreciated how quick he was to assist me!! Thanks Eddie!