Rise Gift Cards & Store Credit
Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.7
feedback
739
chart
#2,233
All reviews
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April 14, 2026
At first glance, a very promising and easy-to-maneuver platform. But what impressed me most was the onboarding experience. Emilie and her team are truly first-class professional, efficient, and deeply respectful of both my time and my team’s. In an age where much of the world feels increasingly dehumanized, this team understands how to bring a human touch to an unbelievably powerful tool and they’ve built it exceptionally well.
Feb. 13, 2026
I recently installed the app and put it in use. Lots of interesting features that I'm planning to use to boost my conversions. More importantly, I had a technical question that I submitted to the support and it was resolved in no time and in a very friendly and supportive manner. Highly recommended! Thank you John and Eddie!
Jan. 23, 2026
The team was super helpful in getting our emails switched over to white labeling with a personalized subdomain. Thanks for all your help Eddie.
Jan. 18, 2026
This is a truly brilliant app and great customer support in the chat room and in web meetings when needed.
Jan. 5, 2026
Ho trovato molto competenti gli assistenti di shopify nell'aiutare i suoi utenti a fare meglio ... Soprattutto Eddy mi é stato tanto di aiuto in innumerevoli situazioni che mi impedivano di avanzare correttamente. Grazie alla sua guida e istruzioni sono riuscito fin'ora a portare avanti in miei interessi. Grazie mille a Eddy e a tutto il team
Dec. 23, 2025
I’m so glad we chose this app for our gift cards. It offers great features and runs smoothly. I also want to give a huge shout-out to the support team—they went above and beyond to help us get everything set up. Fast, professional, and genuinely nice people to deal with. If you are looking for a gift card app, this is the one.
Dec. 18, 2025
Please note that the app cannot be translated! This means it is only suitable for stores whose main language is English. A minor but very important detail.
Hi there, Rise.ai enables text customization across nearly all assets. The specific element you inquired about uses Shopify's newest technology, and customization for that piece is launching within the next few weeks. It seems you've just explored the app briefly, and we'd genuinely welcome the opportunity to support your business. I personally sent you a message following your thread with our Support team member so feel free to reply there or reach out to our 24/7 team at [email protected]. All the best, Itay, Head of CS
Dec. 16, 2025
Dec. 15, 2025
Great customer support. Eddie was quick to respond and fixed my issue in seconds!
Dec. 12, 2025
Eddie was fast and efficient, addressing our concern and assisting in determining next steps.
Dec. 10, 2025
Our experience with Rise has been excellent so far. The platform is intuitive and has integrated seamlessly with our existing workflows. When we did encounter a challenge, Netta on the support team was incredibly helpful—she went above and beyond to understand our specific use case and offered a thoughtful and effective solution quickly. Her responsiveness and care made all the difference. Highly recommend both the platform and the team behind it!
Nov. 26, 2025
Exceptional Support from Pauline - White-Labeling Setup Made Easy and during the most crucial time of the year! I needed to set up email white-labeling for our gift cards to fix deliverability issues (emails going to spam). Pauline from Rise.ai support went above and beyond! She provided clear DNS instructions for my end and had everything verified and activated within 30 minutes (so FAST). When we discovered the MX records were interfering with our existing email setup, she quickly confirmed we could remove them without affecting white-labeling functionality. The result? Gift card emails now land in the inbox with our branded sender address instead of spam. Clean, professional, authenticated emails. Pauline's technical knowledge, responsiveness, and genuine care for getting this right made all the difference for our brand! This is what world-class support looks like. Special shoutout to Pauline - thank you for your patience and expertise! That was the fastest turn around ever!