Rise Gift Cards & Store Credit
Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.7
feedback
747
chart
#2,197
All reviews
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June 24, 2025
Eddie easily assisted us in linking a button to our widget. It was exactly what we were hoping for and he was able to quickly help us. Thanks Eddie!
June 17, 2025
"The app is insanely expensive for what it offers and how messy the interface is. Even though the yearly fee was already charged, I'm uninstalling it. Total waste of money, and unfortunately I didn’t notice the end of the billing cycle – the charge for another year went through just yesterday... I’m not staying, I’m out."
Thank you for taking the time to share your feedback. We understand how critical it is for our merchants to feel they’re getting the value they expected, and we’re here to help address your concerns. At Rise.ai, we offer flexible pricing plans built to support businesses of all sizes, from emerging brands to large enterprises. Our goal is always to deliver value that drives growth, retention, and ROI. We’d love the opportunity to connect with you directly to better understand your needs and explore a price point that works within your budget while maximizing the potential of our platform. Our team has proactively reached out to you to continue this conversation and ensure we find a resolution that works for you. We’re here to help get things back on track and wish you success in the meantime.
May 28, 2025
Rise.ai has provided us with the digital wallet solution we were looking for. It has empowered us to implement seamless workflows for returns, promotions, and customer retention strategies, enhancing both operational efficiency and customer experience. We were fortunate to have Rebecca Wynne as our onboarding specialist. She supported us throughout the entire process from integration planning to developing strategies and refining reporting. Her expertise and guidance were invaluable to our successful implementation.
May 21, 2025
Support on Rise has been fantastic. We had to preform an last minute, urgent migration between two of our stores and Emilie took a lengthy call, walked us through the process and helped preform the migration and balancing. We wouldn't have been able to get in time without her!!
May 20, 2025
Great experience working with Rebecca - even through a tricky platform upgrade. Knowledgeable and always able to answer our questions.
May 19, 2025
We love the Rise software and the service we get working with Rebecca. She is an excellent resource and a true partner to us.
May 15, 2025
So far, so good... and by good, I mean actually kind of genius. I love the idea of turning “thank you” into cashback, and it turns out my customers do too. It's basically a digital hug that says 'I love you, here’s some money to spend at my super cool shop. I can’t speak to conversions just yet (manifesting those as we speak), but setup was a breeze. I peeked at Smile.io and a few others before choosing Rise, but they felt like trying to assemble IKEA furniture with no instructions and three extra screws. Rise, on the other hand, just… works. Once you set it up, it handles the orders and quietly drops cashback into customer accounts like a little loyalty fairy. The tiered percentages based on lifetime spend? Chef’s kiss. It's like leveling up in a video game, but instead of a new sword, your customer gets cashback. And Rise is reasonably priced... definitely not pocket change, but also not “why does this cost more than my rent?” levels either. I am keeping my fingers crossed for strong ROI though, because let’s be real: good intentions don’t pay for toner. Also, waiting not-so-patiently for their referral program to launch. That’s going to be a game-changer and I’m already prepping the confetti. Customer experience so far? 10/10. Eddie (hi, Eddie!) has been insanely responsive... like, I-message-my-friends-and-he-replies-faster responsive. Every time I needed help, he was there with answers before I could even finish typing “help.” So yeah, off to a strong start. Let’s hope this continues to crush and my customers love it as much as I do. Champagne wishes and cashback dreams, witches
May 13, 2025
Setting up Rise.ai was super easy, installation was quick and everything synced perfectly with our store. The platform is intuitive and packed with features, but what really makes it stand out is the support. Our account rep, Gabi, is always quick to respond, super knowledgeable, and genuinely helpful every time we reach out. Highly recommend!
May 5, 2025
RISE.ai has been a reliable and forward-thinking partner for us in the gift card space, proving to be instrumental in how we manage and deliver both digital and physical gift cards. Their platform seamlessly integrates with Shopify, making it one of the most streamlined tools we've used for gift card issuance, tracking, and customer experience. One of the standout benefits of using RISE is how simplified the setup and front-loading process is. Implementation was smooth and intuitive, allowing us to get up and running without needing extensive technical support. From day one, the app has offered a user-friendly interface and powerful backend features that make managing our gift card program easy for both our team and our customers. A major advantage has been the ability to use RISE across multiple sites, including our Pro Staff portal, where we offer promotional products. This flexibility has allowed us to track, budget, and allocate gift card balances for sponsors, influencer partnerships, and marketing events with precision and transparency. It’s a major time-saver and ensures accountability in how promotional funds are distributed. RISE also excels in customer-facing features. The gift card balance tool is straightforward and easily accessible, empowering customers to check and manage their balances without confusion. On the visibility front, the platform provides several customizable options to display gift card availability and redemption instructions, ensuring a smooth and branded experience for every user. In short, RISE has become an essential part of our operations and marketing strategy. Their commitment to innovation in the gift card space makes them more than just an app—they’re a strategic partner.
April 30, 2025
It's impossible to cancel your account and plan - they make it really hard for you.
Hey - Yishai from the Rise team here. Rise, like all official Shopify apps, can be uninstalled within your "App and sales channels" settings page on the Shopify admin. I can see that our support assisted you with this within a few minutes of reaching out. If there are still any ongoing issues we would be more than happy to continue assisting you on our existing thread.
April 23, 2025
Rise AI has been an exceptional partner in developing our loyalty program. Their team took the time to understand our manual processes and transformed them into an efficient automated system. Special mention goes to Arielle, whose patience, expertise, and responsiveness is making the entire experience pleasant. She has gone above and beyond to ensure we understand every aspect of the implementation and is always available to address our questions. I highly recommend Rise AI to any business- they deliver excellent results with outstanding customer service.
April 22, 2025
Great customer service, and helped me adapt the functionality to suit my store needs.
April 17, 2025
We've been using the rise.ai gift card app for a few years now and it works great! The support team is helpful - We recently ran into a snag with how the pricing was showing on the front end of the website and Eddie was able to fix it quickly!
April 17, 2025
We’ve relied on Rise.ai for store credit for some time, and just recently made the switch from Smile to Rise’s loyalty program. The onboarding was effortless. Between seamless Shopify + Recharge integration for our other stores, digital gift cards, store credits, and now a full loyalty solution, Rise.ai has driven tens of thousands in revenue for us and saved us countless hours on refunds. Highly recommend Gabby and the Rise.ai team for anyone looking to unify gift cards, store credit, and loyalty in one platform!
April 16, 2025
I've really enjoyed using Rise. The customer support is excellent. From onboarding with a live demo, to 24 hour customer support, and in one of my instances, live customer support via a call when needed. Emilie has really been helpful in helping our store navigate some issues with Shopify's most recent update and I couldn't be happier. Strongly recommend Rise.Ai.