WayFinder Merch review for Rise Gift Cards & Store Credit
June 30, 2024
DO NOT USE this app if you're looking for a VIP-tier-based loyalty program. The app can be configured to send out an email when a customer "unlocks" a tier... however, the app does not explicitly tell customers what tier they're on nor allows them to easily track their progress toward other tiers. Imagine logging into a rewards program with your credit card, airline, or hotel and not being able to see what your status is. This app is broken until they figure this out.
Hi there, we appreciate your feedback! Rise.ai enables merchants to build a powerful tier-based rewarding system and set different level of rewards based on customers' lifetime spent and orders count. These capabilities are being used by many leading brands. There are multiple ways to enhance this type of program, using both built-in tools and via optional customizations. Please don't hesitate to reach out to us if you would like us to further review and discuss what you're aiming to achieve! Wishing you a continued success, Itay, Head of Support @ Rise.ai
Rise.ai Shopify App Listing Page for Store Credit Solutions