Wellness Nest review for Rise.ai: Gift Cards & Loyalty
March 20, 2025
the worst experience among all the apps I ever used. Slow in support, the app usually encounters problems, do not have analytics dashboard, you have to download a CSV file to fillter how much you made with EACH CUSTOMER. Integration with other apps is hard. Try one month and will never use it again
Hey Itay from the rise team here. I can see we were in the middle of assisting you with configuring your account and how to best use the system when our communication stopped. We have tried reaching out a few times and would be more than happy to continue assisting you. For clarity, we offer 24/7 support however some issues require deeper investigation and might have a longer turn around. With that said I've personally taken over your account and am here to make sure you are happy with our service Edit: Thank you so much for getting on the call with us and sharing your valuable feedback. As discussed, a lot of what you mentioned is already being worked on in coming updates in the next few months. We hope to see you using Rise again in the future.
Rise.ai Shopify App Listing Page for Store Credit Solutions