PlayYard review for Rise Gift Cards & Store Credit
Sept. 16, 2025
The charges based on our platform sales is ridiculous. When there is no purchase of gift card was made, they charge us base on our sales even though our sales did not include the gift card. Did does not make any sense for us. not recommended to use
Hi there, Itay here, I lead Rise.ai’s Support team. We appreciate that you’ve been with Rise.ai for the past five years - thank you for your partnership! I've sent you a message and would like to address your concerns. Please reply there and I'll do my best to assist. Just to clarify, all pricing is shown during plan selection and in Shopify’s billing approval flow, and we never charge beyond what’s approved. Our plans are designed around the full platform value and built to support businesses of all sizes. Looking forward to hearing back from you.
Rise.ai Shopify App Listing Page for Store Credit Solutions