Test Store Dy review for Rise.ai: Gift Cards & Loyalty

3 / 5

Feb. 29, 2016

*Rating based purely on customer service* UPDATE 2/29/2016: I was contacted by the GiftWizard team and they installed the app today. I considered removing my review but I chose to change my rating instead because I believe transparency is important in any business and people should chose this app based on the overall experience and not just one bad experience. At the time of this writing the app is working well and I have no issues with it. Original review 2/26/2016: This is a review purely based on customer service. I downloaded this app last week. I sent 2 emails last week asking for help with the app. no response. a week later i get an email apologizing and asking if I still need help. I reply this morning asking for help once again. Its the end of the day and not a response. Never got an opportunity to use the app so i don't know if its good. I'm removing it.

Using app

7 days

Total reviews

1

Average rating

3.0

Rise.ai: Gift Cards & Loyalty for Shopify
Rise.ai: Gift Cards & Loyalty
4.8 star
1,097 reviews

Rise.ai Shopify App Listing Page for Store Credit Solutions

Developer
Shopify App Store