RPM MOTORSPORT LTD. review for Rise.ai: Gift Cards & Loyalty
July 10, 2019
Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.
Hey guys, It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better! First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM. Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :) You may reach us anytime at [email protected] or at +1 646 8786419. Best, Mark
Rise.ai Shopify App Listing Page for Store Credit Solutions