All reviews

Rating Breakdown

  • 5
    99% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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1 / 5 Share

Dec. 7, 2024

I never leave bad reviews. The set up is awful, no real guides, and support is slow. The system is clunky and not user friendly, and the front end doesn't work very well. Worst app I have used on Shopify so far. Not sure why all reviews are 5 star but mine. A bit sus...

Using app

24 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello, We appreciate the feedback. We worked extensively with you to help troubleshoot theme integration issues on your store, and always responded promptly. We take our product development and support very seriously - as is attested to in our reviews by merchants we have supported for years. We are based in Victoria, B.C. Canada, and are available to our clients anytime. All the best, Tim

5 / 5 Share

Oct. 29, 2024

Great and simple app to add a Gift Card feature to your website. Lucasgift is not offering Gift cards for rush seasons such as Christmas and Valentine's day times... App looks great with our theme on: https://lucasgift.com/a/gc/gift-card/

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

they have been super helpful after some miscommunication on our end. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

July 30, 2024

Great features and slick looking product page offering. Allows for a lot of customization from customers looking for a gift!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 7, 2024

Very easy to use, great features and video options. Great for any store!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

This is an amazing program. Very easy to install and use. Another big plus is the service...absolutely fantastic. We have a big customer and needed a bit of help with a giant order and they responded quickly and sent videos showing exactly what we needed to do...multiple times. I'd give 6 stars.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Easy to use and customizable integration with my Shopify store. As an added bonus, their support staff is incredibly helpful and even helped find better ways for us to handle our rendering of our gift cards. Highly recommend this app!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Great app with loads of functionality! Very easy to customize to your brand and needs. Exceptional and very responsive customer service.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Simple, seamless, and highly customisable. Exceptional customer support – queries answered promptly, especially Tim!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Fabulous support, customization and customer experience -- 10 out of 10, would reccomend!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Lot of functionalities and options to create a smooth experience for customers buying a gift card.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Gift card suite's support has been great to work with! I would highly recommend this app for your gift card's needs! Plus, you can schedule the send of the gift card and even send a video message!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

We've installed Gift Card Pro on 3 Shopify stores. Every time we've needed some help, the Gist Customer Support Team (this means you, Tim ! ) have been over the top helpful and quick to solve problems. Our customers love the power of the gift card platform, and we love the added revenue we generate by offering gift cards. Highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Gist's customer support has gone above and beyond to help with our specific needs and answering all of our questions. Would recommend this app to anyone who is interested!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

We have been using Gift Card Pro for a couple of months so far and it's been nothing but great. The setup is easy and Tim and his team were very helpful in addressing any technical question or concern. The main reason for selecting Gift Card Pro was that we found the end-user interface to be very user-friendly, interactive, visual and engaging. Also, the business model is fair - you basically pay on demand and can scale as needed. We can't wait for the holiday season to give it a push. Highly recommended.

Store

VMAT

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Really a great app and super fast support. I can only recommend this app and the development team. I am really glad that I found this app. Keep up the good work. Greetings Wurzelwerk From Germany

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

This app is AMAZING. The app is great as well as the customer service. Works seamlessly and highly recommend.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

Amazing app!!! consists of all functionalities. Support is Amazing, helped me with every query specially Tim the CEO !!! great man

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

So impressed with the customer service; responsive, helpful and all round, great team! Thanks so much for everything!

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 19, 2023

Obviously, Shopify's gift card experience is lacking. We tried another gift card service and oddly they charged us .25 per order on ANY order. Not just gift cards. Seemed a little greedy. This pricing is extremely fair and I love the UX. It took me no more than 5 minutes to set up! Gist has such a great selection of apps. Our store is literally running on Gist right now! Their customer service and support is top notch. They go above and beyond.

Using app

Over 1 year

Total reviews

2

Average rating

5.0