All reviews

Rating Breakdown

  • 5
    98% (84 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 100% (86)
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1 / 5 Share

Nov. 1, 2025

not working! we contact you over 3 times !!!!! no any replay

Store

Blue Bandana

Using app

Over 2 years

Developer Reply

Hi there, We just want to ensure that you are receiving our emails, as we've sent several over the last 2 days. We've just reached out via your contact form if you can get in touch with us directly at [email protected]

1 / 5 Share

Nov. 8, 2024

Unfortunately, have struggled with Gift Card Pro. Customer service doesnt' respond. The system does not integrate well with Shopify so balances aren't recorded correclty making accounting very difficult. Sales datas are not accurate. Overall, do not recommend this app

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback here. As noted previously, there is a bug in Shopify Reports that doesn't pull through gift cards generated by 3rd party apps (all apps) and account for them properly as liabilities. We've reached out to Shopify numerous times about this but have not heard back, so we have been in the process of building a reports system ourselves. We're hoping to connect on a call with you to go over the specifics of what you are requiring here so that we can ensure a great solution for all merchants! Please reach out to us here: [email protected] Tim