All reviews

Rating Breakdown

  • 5
    94% (166 ratings)
  • 4
    2% (3 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2022

A great app that is easy to set up and use. I had a couple of questions and found the support team were prompt to reply and help me out. I highly recommend this app

Using app

21 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Dec. 12, 2021

This app is easy to install. Our customers have been using frequently for wedding registries. Support is fast!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 1, 2021

(added later: please when using this app, do not forget to check functionality after updates or changes to your theme. We also payed for many months when Gift Reggie was not working) I understand everyone gave this app a 5-star rate because of fast respons and good solutions from support. But isn't the fact that this many people needed support (often) something to be aware of? We had.. hiccup after hiccup after hiccup and yes, they replied fast and had solutions but we decided to uninstall the app. Including the fact that after removing the app, the button "add product to registry" was left with each product on the website. Just to end it the way we started :P

Using app

Over 2 years

Total reviews

3

Average rating

2.7

Developer Reply

Hello, I'm sorry to hear that you had a bad experience with Gift Reggie. We pride ourselves on providing good support, and appreciate you acknowledging that. It is true that some theme upgrades require re-uploading the registry button assets, which we hopefully make easy from the setup page in the app. Some themes require more effort to integrate, and our team is always ready to help by chat, email or phone if you would like to give us another shot. Reviewing your ticket history, it seems we were able to solve the handful of tickets submitted over the years, I am sure we can get everything working perfectly.

5 / 5 Share

Oct. 28, 2021

We just started to use this app to see if our store could use a Registry service. We had a hiccup or two getting it installed, but once it was our error and the support team at Reggie was fantastic at helping us through it.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Excellent support and really user-friendly app. It has significantly helped us to increase sales. Love it!

Using app

Over 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

July 14, 2021

First time I had any issue with Gift Reggie was when we updated our store theme. The code wasn't automatically updating on the new theme properly. Five Star response from GR: Easy to find their support email contact. They were quick to reply to my question. Easy real-time access to a support person via email, and problem fixed by them with direct access to my site theme within a few minutes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

This app is such an affordable way for us to offer custom gift registration for our customers. The set up was super easy, and when I did have questions custom service helped make updates in a matter of seconds! Best customer service for an app I've ever had! Thanks Gift Reggie! I tell all the boutique owners I know to try it !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

We chose Gift Reggie about five years ago largely because of their solid customer service. We recently experienced some glitches but were able to resolve most everything via live Google Meet conferencing. Fantastic support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

Je reçois toujours un exceptionnel service à la clientèle! Je recommande cette application. Ils sont toujours là pour aider.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

We were looking for a registry app that worked well, and was reasonably priced to replace the one that ran on our Legacy POS system. The app was easy to setup, and the support was quick and responsive the only time we had to use it. It works great online and when integrated with Shopify POS. So far, so good! Update - we started customizing our site with a pagebuilder that allows for liquid elements to be added, and after a quick chat with support, I had the liquid snippet installed and everything worked great. Gift Reggie has been a great registry program, and we definately generate a lot of additional sales because we have it implemented!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

This was the perfect way for us to start bridal registry with our business. Customer service was fast via chat with questions. Love that it integrates so visually well with our site and we don't have to use a clunky 3rd party.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

March 12, 2021

I was having an issue with Gift Reggie and Jason was a huge help. He responded quickly and corrected the problem. Thanks so much!

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 28, 2021

Helped us solve an issue with auto-fill shipping address function quickly. Easy chat function and quick action. Thanks!

Store

Caskata

Using app

Over 4 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 26, 2021

The experts of Gift Reggie provided great prompted service and satisfied all of our needs. We are really pleased with the app as well as the customer service.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the feedback and good luck with your registry business! Should you need us again, just press that chat button and it will be our pleasure to assist.

5 / 5 Share

Jan. 21, 2021

Just started using it, and the app is really well made. A lot of customization available (depending on your plan) for developers. And their support team is very reactive.

Store

Goodee

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Great app and support. Jason responded quickly and helped us get properly set up. We are hoping for great things from the app.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Great app. This app helps me track my customer's wishlists and also great for registries. Support is very helpful and quick to act.

Store

napev

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

App does what it says. Support is great. They helped me deconflict some issues with some conflicting theme customizations and also were able to pinpoint the issue very quickly.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Thank you Jason so much for helping our store. It was fast and right on time for the holiday season.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Great Customer service. I use two of their apps and they are always willing to help you, customize for you and solve any issue. the Apps perform very well, 100% recommended

Store

RFD

Using app

4 months

Total reviews

3

Average rating

5.0