All reviews

Rating Breakdown

  • 5
    94% (166 ratings)
  • 4
    2% (3 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2020

Amazing customer service. I emailed them and right away jason responded kindly and ready to help with all of my questions. Thank You!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Gift Reggie has been great! Very user friendly on both backend & frontend. There are a ton of options for customizing the registry experience. The customer service team is amazing. They've answered all of our questions quickly, and gone above and beyond in helping us set all our registries up!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

We downloaded this app in hopes to bring in more business through the holidays. Jason was kind and worked fast to install for us. We had both the registry and wishlist feature on our website in less than 2 hours after asking for help installing! So excited to have this feature.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

We have had Gift Reggie on our store for a few years and wanted to add the Wishlist feature. Thanks to Max and Jason for patiently installing it and taking care of all of our questions. Great customer service!

Using app

Over 4 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 27, 2020

I had a major issue with my website due to another app coding error. I had been struggling for anyone to help over 3 days. I reached out to Modd and it was able to be fixed even though it was there error to help get me back up and running! I’m looking forward to use the Gift reg app now and very impressed with the tech support and customer service already! Thank you

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

We upgraded from a lower tier to expert and are very pleased. Jason & Chris were responsive to our questions and concerns and Chris did a great job customizing our landing page. Looking forward to offering a beautiful and functional gift registry to our customers. After using Gift Registry for a a few years I’m very pleased!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 21, 2020

Fully recommend this app! Jason from the support has been a great help even with the curstomisation of https://www.by-maem.be Nico.

Store

By Maem

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

This app has been great all around! Super support, very functional, and super effective for the price! My customer's have loved adding wishlists and it makes helping shoppers buy for their loved ones a breeze!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2020

We are giving 5 stars to the online chat support. So appreciative of their help and timely response.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

We're still in process of implementing, Jason & Chris have been great in helping us on our requests!

Store

Gump's

Using app

15 days

Total reviews

2

Average rating

3.0

1 / 5 Share

June 3, 2020

Do your research before using this app and what competitors offer. As much as we're received support from the team, we were unable to get the app going without issues on our storefront and had to pull the pin after 2 weeks of trials. The wishlist operates the same way as the registry and doesn't integrate on quick buy pop-ups.

Using app

17 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, thanks for the feedback and I'm sorry you had a bad experience. As we have discussed, we absolutely do support quick buy pop ups. After the team spent several hours customizing your templates, you were simply advised that you may require a developer to complete the integration with your non standard pop up. Each plan comes with an hour of free setup which is more than enough for us to integrate and customize most themes. We have no doubt that Gift Reggie is by far the most flexible registry app for Shopify.

5 / 5 Share

May 27, 2020

This app has worked really well for us. We have used it on 3 different themes now and love it! The customer service is AMAZING. So helpful, patient, and quick to respond.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2020

We are still in testing phase, and support has proven to be excellent. especially Jason who I always seem to end up with. This app looks very promising for our needs.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2020

customer service is GREAT!! During setup they made it so easy to understand and they were so patient with me!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

The app is very helpful in adding registries to your website. The app itself is great but the customer service has been top notch and very responsive. I highly recommend this app- very user friendly with the help of their support team.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

This app is the best in its category and the support is unmatched. My client and her team love being able to offer registries to their customers!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Excellent service! Prompt in their communication and eager to answer all of our questions. They were professional and timely!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Gift Reggie is a wonderful registry solution. The integration with my Shopify app was seamless, and the team has been a dream to work with! Danielle helped me make a few changes to the aesthetics and I am very happy with the results! Would definitely recommend using this app!

Using app

About 1 month

Total reviews

6

Average rating

5.0

2 / 5 Share

April 22, 2019

Customer service is not super helpful when their website app is down and condescending tone to us as a customer. Not impressed. I am one of the people that reported the down app and it was down for more than 45 minutes but that is not what their email reports and I don't feel it is accurate.

Using app

About 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

April 5, 2019

We are customizing Gift Reggie to get the signature look and functionality we require, The support and development expertise has been great, especially Sam and Danielle on chat and email. Many thanks!

Using app

10 days

Total reviews

1

Average rating

5.0