Gifted: Online Gift Experience
Gifted | Shopify Gift Messages & Online Gift Experience
Rating
4.8
feedback
21
chart
#11,227
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
10%
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Less than a year
71%
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More than a year
14%
Reviews Summary
The Gifted app has received overwhelmingly positive reviews from users. Customers appreciate the effectiveness of the app in acquiring new customers and facilitating gift-giving processes. The seamless integration into the Cart page, easy configuration, and excellent customer support are highlighted as major strengths. Users also praise the app for its ability to address specific needs, such as maintaining customer addresses in CRM and automating gift messages. The customization options, responsiveness of the team, and cost-effectiveness compared to other similar apps are mentioned as key advantages. However, there are a few negative reviews mentioning issues like app crashes, order processing errors, and lack of timely responses from the support team. Despite these challenges, the majority of users express satisfaction with the app's features and the level of support provided.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2024
A very effective customer acquisition tool for our store. With Gifted we get two customers for the price of one. We chose to integrate into our Cart page and the configuration was easy and seamless. We had evaluated many of the "gifting" apps and Gifted came out on top - not even close! The support and responsiveness are icing on top.
Dec. 19, 2023
Great service and support from the Gifted team. We were in search of a solution to keep our customers' addresses intact in our CRM when they sent gifts to their friends, and the Gifted team had the solution. The app does what it says with no fuss.
Thank you so much for the kind review! We were really excited to be able to provide a solution that worked for your team to keep your customer address data intact
Sept. 16, 2023
This app has worked great for our customers so far! Remy responds so quickly to assist with any issues that pop up or questions I have - it's much appreciated! :)
It's been a pleasure! Love seeing your customers gift your classes and it's a great example of how digital products can make excellent gifts :) Thanks again for your amazing review!
June 16, 2023
After a few years of using a gift messaging app that had us manually sending gift messages to recipients, we finally had enough - we looked at quite a few apps that had the functionality to send messages for us, and many had hefty price tags, some didn't have all the features we wanted, and a few just didn't fit the high-end feel of our site. Gifted almost seemed too good to be true; it's elegant, has all the functionality we need, and is cheaper than the app we were previously using. We ended up taking a chance on it anyways after meeting with the Gifted team, who has been nothing but a delight to work with. We were even able to have a few requests granted to further customize the experience for our particular market! Go send a gift on our website and see how beautiful and seamless it is! We're so grateful we found the Gifted app- our internal process has improved and our customers are able to have full control, as well as updates on their message being sent. Thank you Gifted!
Thank you for this incredible review! It's been a pleasure and we love seeing all the gifts being sent on Modern Nursery
Feb. 17, 2023
One of the big problems in E-comm has been people send others gifts and unless we manually printed the message to a card stock printer and stuffed in the box the gift recipients would call us to find out 1. why they got something they never ordered. 2. If its a gift who is it from? This is more of a problem in drop shipping as we don't pack our own boxes! Gifted presents a very simple, easy to install and configure app that the giver fills our their name, their email, the recipients name and email. Then selects the occasion and write their own note! Best of al it can be sent when the order is complete or scheduled for a specific date! The support is top notch if you need it and I had some questions they were very happy to help me with and the price is more than fair! No more angry phone calls about why they got it, or who sent it to them :) Well Done Gifted, and the emailed gift note looks good too!
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