All reviews

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
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1 / 5 Share

Oct. 16, 2024

This app was great until few weeks ago when it stopped working properly and there is no support answering my messages/emails.

Store

Maram

Using app

--

Total reviews

3

Average rating

3.0

5 / 5 Share

Jan. 14, 2024

l'application est très facile :) le service client est très à l'écoute merci beaucoup à Hadi :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear! Our app aims to make things easy for you. Our attentive customer service team is here to assist you every step of the way. Thank you for your kind words and for choosing Giftit!

5 / 5 Share

Dec. 14, 2023

Suppor very attentive, friendly and understanding. This is rare enough to be worth mentioning, and proves the seriousness of this plugin in the long term, making it a very viable solution!

Store

Octavio

Using app

About 2 months

Total reviews

6

Average rating

3.7

Developer Reply

We appreciate your feedback! Our attentive and friendly support team is dedicated to ensuring your satisfaction. Your positive experience highlights our commitment to delivering reliable solutions. Thank you for choosing us!

5 / 5 Share

Nov. 23, 2023

Great support from the team, they respond real quick and are being extremely helpful. The app is easy to use and really useful in helping me to offer free gifting service to my customers. Definitely recommend to everyone :)

Store

DREAMM

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're enjoying the support and finding the app easy to use! Our team is dedicated to providing quick and helpful assistance, and we're delighted that you're able to offer free gifting service to your customers with ease. Thank you for recommending Giftit, and please feel free to reach out if you need any further assistance.

5 / 5 Share

Oct. 19, 2023

Absolutely amazing customer service from these guys. I have been looking for an ap to add gift wrap to individual items in a cart but only certain products. This is by far the best one I have found and when there were some issues with how things were interacting with another custom ap I have running, they worked out all the kinks for me! Really can not fault the technical staff and the ap looks great as well. So pleased I found it!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're pleased with our customer service and the functionality of Giftit! It was our pleasure to assist you in resolving the issues and ensuring that the app works seamlessly with your other custom applications. Your satisfaction is our priority, and we're delighted that you found us and are enjoying the features of Giftit. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing Giftit!

5 / 5 Share

Oct. 1, 2023

Definitely recommend Giftit! We wanted to add a feature to show a gift box and gift card on our website's product pages and needed different looks and features on the app section. They was really helpful and responsive to make sure everything looked just right on our website. Thank you for you help Hadi and Giftit team !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your recommendation! We're thrilled to hear that you're happy with the features we added to your website's product pages. It was our pleasure to assist you in achieving the desired looks and functionality. Your satisfaction is our priority, and we're always here to help. Thanks again for your kind words!

5 / 5 Share

Sept. 27, 2023

As the holidays approach- wanted to make sure gift wrap and message were available to customers- this was easy, intuitive and quick and a small problem lining up the items properly was corrected quickly my their team. I appreciate it- thank you.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear! We understand the importance of smooth holiday shopping experiences. Thanks for highlighting our quick resolution of the alignment issue. We're always here to ensure everything runs seamlessly for you. Thank you for your appreciation!

5 / 5 Share

Sept. 20, 2023

An application with more possibilities than it seems. They have a great support service, very friendly and fully available to help and customize what the customer needs. I recommend it 100%.

Using app

14 days

Total reviews

8

Average rating

4.3

Developer Reply

Glad you're finding the app versatile! Our team is dedicated to providing excellent support and customization options tailored to your needs. Thanks for the glowing recommendation—we're committed to maintaining our high standards of service!

5 / 5 Share

Aug. 16, 2023

The support received from this team has been wonderful so far. The app is in the early stages of development so there are a few features that need improving but the team have assured me that there is a clear development plan to improve them. The basic functionality is very good though.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the positive feedback and support! We're actively addressing any shortcomings and have a clear plan for development. Although there are areas for improvement, we're pleased with the app's basic functionality. Your input is invaluable as we strive to enhance your experience.

5 / 5 Share

June 5, 2023

Great app - works perfectly for what we need it for and the support was extremely helpful with customising the app to better fit our theme.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

We are proud to provide you with what you wanted in your store and glad to hear that you're satisfied with the app dear friend. If anything else was needed to make the app closer to your theme just mail us back! We are always here with you.

5 / 5 Share

June 1, 2023

this app was exactly what my store needed to create a smooth and personalized check out, with gift messaging. Customer services were prompt and very helpful.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, my friend. We will be delighted when you find your needs on Giftit, and we are doing our best to provide the app services and support.

5 / 5 Share

May 3, 2023

It is a very nice and easy to use app. It would be nice if there was an option to show prices only in the future.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dear Kaan, Thank you for your kindness and valuable opinion. We are trying our best to develop our app based on our dear users' demands and I will send you feedback as soon as the features are realized. Best regards, Giftit support team.

5 / 5 Share

May 3, 2023

This app was easy to install and configure and has very straightforward features for our customers. We really appreciate the great support from Hadi and the team for tweaking it to integrate it into the design of our theme.

Using app

7 days

Total reviews

10

Average rating

4.9

Developer Reply

Hi, Dear Mary, Thank you for your positive opinion. Really glad to hear that and we are always here with you and support your business. I hope you continue being in the Giftit user's network and share your valuable feedback. Best regards. Giftit Support team

5 / 5 Share

April 22, 2023

Sooo happy to find this App! I've been looking for a simple, straight forward app like this for so long. Great for florists and anyone needing a gift message option. Support was extremly helpful. They really went above and beyond to help out when I had a question. Thanks team!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Dear Victoria, Thank you for your kind feedback, We are so happy too for you to have a good experience with our app and we are constantly trying our best to satisfy our dear users. We are always here and help until get what you want from the app. Best regards, Giftit support team.

5 / 5 Share

April 13, 2023

It simple, easy-to-use, ,to-the-point app and easy to set up on the store. Love this app and also has very fast support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kindness. We are working on the app with love and patience to make sure you will get what you need from it. I hope you have a great sale on your store using Giftit.

5 / 5 Share

April 9, 2023

I installed the app now. I wish that everything I said had happened one by one and I was able to organize everything. Really great! Thanks a lot ♥️

Store

KAVIAQ

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

You're welcome, dear friend. We are always ready to help you with customizing and personalizing the app. I hope our friendship to be continued for years. ♥️

5 / 5 Share

March 20, 2023

Fantastic support from Ahmad when I encountered an issue. This is exactly what I needed for my store and I've tried quite a few apps before settling on this! (: Thank you for making this!

Using app

5 days

Total reviews

5

Average rating

2.6

Developer Reply

Thank you very much for your kind message friend. It is a great happiness for Ahmad and all Giftit team members to hear that you are satisfied with the app's features and services.

5 / 5 Share

March 13, 2023

Great app, great support, highly recommended! Really satisfied with the product, the average cart of my orders is increasing

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

What is better than increasing of sells? We are proud to have such a kind and loyal user like you! I hope you continue selling more with Giftit and promise you we are doing our best to make sure you have a good feeling about the app.

5 / 5 Share

Dec. 14, 2022

Excelente atención y muy buenas opciones! Ideal para darle un plus a la experiencia de compra del cliente.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Great interface, easy to use. The support responded quick and informative, I needed help regarding the app, which wasn't showing on the cart page - the support said it was under construction. thx

Using app

About 4 hours

Total reviews

2

Average rating

4.5