All reviews

Rating Breakdown

  • 5
    92% (230 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (244)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

Good app and great support!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Amazing app, amazing support. Really high quality all around. Glad to have found it. Thank you Jayson for your prompt support and keeping me in the loop even through the christmas/NY holiday weekend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch. What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team has been quick to respond and resolve issues, ensuring minimal disruption to our operations. Their commitment to addressing concerns promptly and efficiently has fostered trust in the reliability of their application. GiftShip has made our shipping process smoother, our customers happier, and our sales higher. It's a must-have for any e-commerce store looking to enhance the customer experience and streamline operations!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

GiftShip customer support have been superb! They have helped us with a lot of hurdles to help make automated processes work smoothly within our business at Molly's Bakehouse. Reply time is ALWAYS within 24 hours which is amazing as a busy business owner trying to fix problems. Would HIGHLY recommend! 5*

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

We use this app on our store for multi-ship and product options and plan to add the bundling. Their customer service couldn't be better. So happy with this app and the people behind it! They've solved a lot of issues on our end quickly and made it really simple.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Atención y servicio al cliente extraordinaria. Me ayudaron al 100%. La app es un poco costosa ya con todo incluido y los upgrades que yo necesitaba, pero vale la pena.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Great app and the customer support is amazing! Thank you Jayson for everything you've done!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!

Store

CORDA

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Happy with the app and support provided so far. We wanted to customize the datepicker text formatting and Tim from their support team edited the theme code for us and was a big help. The ship to multiple address and datepicker are important additions to our site during the holidays.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 5, 2023

We think this is a great App. More importantly , our customers actively use the features it provides. Even better, the customer service is really great. They respond to my queries quickly and effectively. Not just by answering questions but by helping to solve my problems for me. There's a personal service here that you don't see very often these days. Well done Giftship.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 30, 2023

Working app and has very good support. Appreciate the devs. Thank you!

Using app

3 months

Total reviews

12

Average rating

3.7

5 / 5 Share

Sept. 8, 2023

App works well, and even better - customer service is super fast and friendly!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Our experience with Gift Ship has been so good! The team has gone out of their way to offer support and training for our team as we learn to navigate the app. They are quick to respond and very helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

I've been super pleased with this app. I appreciate all of the features jam packed into this single app - I feel that I am getting a value for my money. My favorite feature is the build-a-box, which, simply put, makes buying more product easier for my customers. When I have had to reach out to support, response time has been prompt and issues resolved quickly and easily. It's a fantastic, do-it-all gifting app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

We absolutely love Giftship! It is super easy to use and the customer support is the best of any app on my store. I appreciate how customizable and versatile the app is. No need for 5 different apps to do the job that this one will do. We highly recommend to anyone considering adding it to theirs. Specifically, Tim and Jayson always do a fantastic job with the specific customizations our theme needs. Thank you so much for the help!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2023

Fantastic app and a great support team. Tom and Zac have worked tirelessly to customise the app to meet our business needs - even organising a zoom meeting at a moments notice to talk through functionality. Fantastic date picker and gift message options that means we’ve completely moved away from our legacy ‘cart notes’ model which presented its fair share of customer friction. Would highly recommend this app and team. Thanks again Tim and team.

Using app

13 days

Total reviews

4

Average rating

4.0

5 / 5 Share

April 6, 2023

Giftship is amazing. They were even able to help us implement an extra delivery charge that is triggered by a specific selected date. They were really fast at getting it in place.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

These folks are totally amazing. Seriously, the app works great but they spent almost a week perfecting for our store. You have no idea how outstanding the customer service is. They listen but also makes it happen. All I can say is thank you Tim and staff. If you are looking for a bundle app. Definitely use this one.

Using app

3 months

Total reviews

38

Average rating

4.9

5 / 5 Share

March 16, 2023

I highly recommend Giftship! I was looking for a solution that provided gift message, gift wrap upsell, and multi-ship functionalities all in one, and Giftship delivered. Not only is their app great, but the customer service has been phenomenal. Their team has extremely prompt responses and go above and beyond to help. I've been very pleased with my experience with Giftship!

Store

AdaRose

Using app

8 months

Total reviews

1

Average rating

5.0