All reviews

Rating Breakdown

  • 5
    93% (289 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2022

Great features and options! Very responsive and helpful support from Tim, provided personalized insights and guidance for our specific questions. The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The Gist team is very helpful and responsive, email chat was quick and effective. We got setup through the setup wizard and the minor visual tweaks were performed within the hour. Thanks Tim!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

The App works exactly as I hoped. I needed some Theme tweaking to make it look exactly the way I wanted, but Tim went WAY over and above to make sure the App looked and functioned exactly the way I needed it to. Highly recommend!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

So far so good! This app is much easier to use with our shop than trying to hassle with other apps. No longer have weight or shipping confusion! And also have access to more features we were looking for too.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Excellent app, very intuitive/straightforward, and even better customer service. 10/10 highly recommend

Using app

2 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Nov. 25, 2021

This is an essential app for customer-focused businesses and backed by outstanding customer support. It was easy to set up - very straightforward and clear. We asked for some extra support and the attention to detail was terrific. It's made a huge difference to the website and is one of our most important apps.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We added this app for gift message and ship to multiple addresses features. Both were easy to implement. And for a few specific issues we were having with our theme, Tim from their team was incredibly quick and thorough with his support, going above what I asked. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 16, 2021

Giftship had very good customer service. They were able to address my concern and they were able to quickly resolve my issue.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Giftship was excellent to work with. They understood our software needs and customized our platform.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

I was looking for an app so I could offer shipping to multiple addresses. This does exactly what I needed! I had a minor issue after installation and support was great and they took care of it right away.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

The folks at GiftShip were super helpful getting the app installed and customized to our needs. Highly recommend!

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 3, 2021

Very good app and excellent support from the tech team , highly recommended. The feature to ship to multiple addresses is also great.

Using app

Almost 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 1, 2021

We recently changed to giftship from another app we had used for a number of years to help with better functionality for our shipping. We have previously used another app for our gift hamper service The Botanica Box. Having recently engaged another web designer for our latest business, Foliar (a florist) we were recommended to use Giftship for that. We were so impressed by the extra functionality included cut off times that could be set to our local time and Clearer entries for note card entry. We decided to also change this over to our gift hamper service. It was easy to set up, but I just needed help to remove sections of code that are not needed now. The response I received from support was incredible and they were able to resolve the issue immediately. I could not be happier with the app itself and the support as well

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

We bought this app for the Multi-address ship function. It took a little bit of work to get it set up as we envisaged. Any query we had was answered incredibly well and quickly. The support is some the best I have encountered from an App developer. Absolutely no hesitation in recommending this app.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Switched from Multiship to Giftship to have an easier time collecting gift notes and proper multiple shipping at the same time. So GiftShip was exactly what we needed. During the transition between the two we had of issues with previous coding and I have to say that their support is TOP NOTCH! Had issues with our own code and Gist during the free trial period and Tim came in to help and through emails over the course of a few days was able to pinpoint the issues I was having and fix it right before the holiday kicked into gear. So grateful! I do wish some of the processes to customize were a bit easier to understand, but that very well could just be my current experience level with Shopify.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

This app was a gamechanger for our business. We initially got it for the Multiship capabilities, but now we also use the Datepicker, Upsells and Gift Message Boxes. This app has solved many small nuisance problems for us, and a few big ones too. It's worth every penny and then some. Plus, customer service is EXCELLENT and very responsive.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Loving this app so far. The dev team were able to address install and technical issues right away including an additional theme issue that was affected.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Absolutely brilliant customer service. The team went out their way to help me install and configure. And the app is working well. Highly recommend.

Using app

22 days

Total reviews

2

Average rating

5.0