Giftship: Gift Options & More

Jan. 14, 2025

Whenever I have had an issue/question, the response time for Giftship App team has been great with complete resolution of my problem during the same encounter. Recently, I communicated with Jayson, who was prompt, precise in dealing with the questions at hand and also provided a screenshot of what steps I needed to take to update my GiftShip app. Thanks so much, Jayson, Lisa

April 1, 2022

I had some trouble initially (turns out I missed something simple) and I was VERY impressed at how quickly the support team took action and not only showed me what was missing, but they fixed it themselves in no time. Thank you!

March 16, 2022

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

March 9, 2022

They really did think through every eventuality as far as configuration goes. Tim and his team have built a fantastic app that can do whatever you want it to!

March 1, 2022

This app was a complete solution for our site that allowed us to collect & tag vital information for our order process. It transitioned beautifully to our site and had fast support from Tim with Gist. This is the simplest and most user friendly app we have come across for custom products & gift sets and highly recommend it! Thanks again Tim!

Feb. 28, 2022

GREAT SERVICE and support. I was unsure if the app could do what i wanted. I needed to collect delivery info, a gift card message and a delivery date and time. Support emails were replied to quickly and after comprehensive emails on "HOW TO SET UP GIFTSHIP" my lack of knowledge still prevented it from working. A quick Zoom meeting resolved everything quickly and easily. They couldn't have been more obliging to help me. I'm happy to be dealing with a professional company. Here is an example of the extra data i can now collect at the checkout https://www.partyhut.com.au/collections/balloon-bouquets-birthday/products/balloon-bouquet-birthday-ocean-bubble-bunch

Feb. 28, 2022

We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options. The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.

Feb. 18, 2022

This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.

Feb. 16, 2022

This app works great for gifting, add ons, upsell items and adding non-inventoried product options to products. The support team is A+++

Jan. 26, 2022

This app solved our gifting dilemma! Support in helping tweak to enhance the shopping experience was fantastic!

Jan. 25, 2022

I had some trouble setting it up and a support person helped me out immediately and even recorded a tutorial where he showed me how to make changes in my website. Super helpful!

Sept. 17, 2025

Good app with helpful support.

Jan. 14, 2025

Great features and options! Very responsive and helpful support! The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.

Dec. 16, 2021

The Gist team is very helpful and responsive, email chat was quick and effective. We got setup through the setup wizard and the minor visual tweaks were performed within the hour. Thanks Tim!

Dec. 6, 2021

Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!

Nov. 27, 2021

Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!

Nov. 25, 2021

This is an essential app for customer-focused businesses and backed by outstanding customer support. It was easy to set up - very straightforward and clear. We asked for some extra support and the attention to detail was terrific. It's made a huge difference to the website and is one of our most important apps.

Nov. 18, 2021

We added this app for gift message and ship to multiple addresses features. Both were easy to implement. And for a few specific issues we were having with our theme, Tim from their team was incredibly quick and thorough with his support, going above what I asked. Highly recommend.

Nov. 16, 2021

Giftship had very good customer service. They were able to address my concern and they were able to quickly resolve my issue.

Nov. 8, 2021

Giftship was excellent to work with. They understood our software needs and customized our platform.