Giftship: Gift Options & More

Oct. 18, 2021

It has all of the features we were looking for! I had some set up issues due to third party site template, but their customer support was very quick to respond and solved my problem.

Oct. 8, 2021

We are Internet Retail Pioneers, running and operating CoffeeCakes.com for over 26 years now. Needless to say we have high demands on exactly how we want our packing slips to look. The support staff at Giftship has been amazing to work with to help us get things just right. Amazing support and an amazing app - thank you!

Sept. 20, 2021

Fantastic functionality and OUT OF THIS WORLD customer service! It's so rare to find an application with support willing to edit themes for you. Highly recommended!

Sept. 16, 2021

The support team has been very responsive and helpful to get the app customized to what we needed. We appreciated that.

Sept. 11, 2021

Have been working with Mitch to do a complete website overhaul. Its so refreshing to find an app that can do what I ask instead of hitting brick walls all the time. Loving my new website and looking forward to working through a few more customisations!

Sept. 10, 2021

This is a really good app, very complete because it allows you to do multishipping, add notecards and allow a customer chosen shipping date. Gist is very responsive, and the experience working with them has been really good.

Aug. 31, 2021

I was having trouble with multiple shipping showing up on my drawer style cart, and support was very helpful in helping me get it set up! highly recommend this app.

Aug. 23, 2021

We had new theme from shopify that was a bit glitchy but immediately got help from the founder who took so much time to walk me through and address everything. Customer service top notch! This app allows you to have gift messages and send to multiple addresses from one cart which is great during holiday season! This app is a home run.

Aug. 16, 2021

The Giftship team was quick to respond with more than just links to their published blogs or knowledge base. We look forward to using more of their apps in the future.

Aug. 11, 2021

Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!

July 21, 2021

Excellent app that has really helped us with Gift Message options and printing multiple gift cards easily. Have only used this function so far but will be looking at some of the other options in the future. Tim has also been particularly helpful when we had some queries. Highly reccommended :-)

July 7, 2021

The customer service is beyond amazing. These guys have a pretty quick response time and even put together videos and tutorials to help walk you through and troubleshoot your issue. So grateful they're there to help this less-than-tech-savvy lady get over the bumps.

July 2, 2021

Example of this app on our site : https://huffkins.com/collections/gift-sets-hampers/products/cheese-scones-afternoon-tea-gift-set-gs20004 This app is very 'all singing, all dancing' and the app support is really great. We did not have an in-house developer and have little coding knowledge. They were very willing to help us and offer advice to get it all looking and working as we needed. The app is great for us as most customers hop with us to buy gifts to send to others. We're able to charge extra to add a personal message in a greetings card and allow customers to choose a delivery date. The upsell pop up is also great and we can set different upsells for different product collections. We found the split address function too complicated and it needed too many styling changes so did not use that part. It works responsively, and the developer even helped us to add some code so that it would not appear on our e-gift card page (where we do not want to offer a greetings card or delivery date option). There's some improvements we'd love to see, including the option to write a gift message to appear in the e-gift card email, editing the style and position of the gift message for printing into cards, and somehow making it so that orders for future delivery get an automatic tag to hold them so they do not go on the picking sheet immediately. It would also be great to have more flexibility with the delivery date picker - if someone places an order on the Friday night, we cannot deliver that Monday as we do not dispatch at weekends, but we can deliver on future Mondays as we can dispatch on the Friday. If that makes sense?! Hopefully the developers will keep enhancing the app to add this stuff in. It's just suggestions, not complaints. All in all, a great app and absolutely brilliant customer service.

June 22, 2021

Exceptional service from Tim - really fast and efficient. Very impressed. also a great app and has helped us with multiple functionality.

June 8, 2021

The app was very easy to install and set up. I had a few questions about personalizing it for my store, and the tech support was amazing! I am not tech savvy at all, and they went above and beyond to ensure the app was working exactly how I wanted it to. I had both a phone call as well as a zoom call with different members from the team to address my questions. Would highly recommend!

March 10, 2022

Incredibly responsive and helpful support team. Very quick turn around on resolving an issue for us. Made my life easy.

May 14, 2021

I used this app for both multishipping and for gift message. Worked great, and the app developers were very helpful and responsive. I recommend using this app.

April 27, 2021

I am super impressed with the customer support from the Giftship team!! I needed some help getting the app set up with my theme, and Tim Rokeby-Thomas jumped right in and took care of it and help with any other questions i had! He went above and beyond what was needed and so in such a timely fashion! THANK YOU!!!

April 27, 2021

I installed for my mother's day gift sets and it works wonderfully! I am very pleased, it does everything that I needed and then some.

April 22, 2021

We had issues with conflicting apps being used in our order process via Shopify. Tim and Zac were fantastic at helping us resolve work together issues without having to sacrifice the quality of the checkout experience. So refreshing to have a support team with a "can do" attitude and NOT a "not our problem hire a developer" reflex.