All reviews

Rating Breakdown

  • 5
    92% (230 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (244)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2021

I installed for my mother's day gift sets and it works wonderfully! I am very pleased, it does everything that I needed and then some.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

April 22, 2021

We had issues with conflicting apps being used in our order process via Shopify. Tim and Zac were fantastic at helping us resolve work together issues without having to sacrifice the quality of the checkout experience. So refreshing to have a support team with a "can do" attitude and NOT a "not our problem hire a developer" reflex.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2021

I had been searching for an app that could show delivery dates on product pages - as well as upsell! and GiftShip is amazing. The support from Tim has been incredible - a zoom call, and numerous emails to answer any questions I had and help me through set up. Wonderful app and great support. Thank you!!!

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 13, 2021

This app has been invaluable during busy gift-giving holidays! I also really appreciate how well the features integrate into the site visually— no weirdly bulky add-on visuals or anything, just streamlined text with a checkbox. The dev team is always very responsive and helpful too. :)

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2021

Great comprehensive service additions at checkout. Our customers love being able to, in one order, check everyone off of their list for gift shipping. Works well on our backend for fulfilling these orders. Not to mention that we needed to restrict some parameters so this app would work well with our in-store pickup app we received quick help that efficiently solved our issue! Thanks Tim!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2021

Used for gift messages - free messages very easy and straightforward to set up. Charging for messages a bit more complex but worked through with a helpful dev team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

Great, app super easy to install and very clear instructions on their support pages for further customisation. If you sell any kinds of gifts this app is a must! Also great customer support via their email if needed.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 30, 2022

We used this app to streamline gifting options and integrate gift messages and multiple delivery addresses into our checkout process. It had great functionality out of the box, and the support team has been highly responsive in troubleshooting some issues in the shopping cart after we launched a new site theme, and is assisting us with a few custom tweaks to the code to ensure the app continues to meet our needs. Thanks to Tim and Zac for their amazing support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

So far, so good! This app was very easy to implement, and the settings are both thorough and clear. My store's theme was interacting with the multiple-address feature, but the Giftship team got back to me almost immediately, and had everything completely fixed within 24 hours.

Using app

2 days

Total reviews

6

Average rating

4.8

5 / 5 Share

March 3, 2021

I have been using GiftShop for about 3 months now. The best part is great service from the team. Always responsive and helpful!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

I needed help getting this app installed on my site correctly and the team was so helpful! They got it done very quick. Excited to start using it on my site when we launch.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2021

The only thing better than what this app provides is their customer support. I requested a specific customization on my product pages, and Tim reached out and had it done in no time flat.

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

The service for setting up this app was amazing. I had several requests to modify the layout to work around exisiting code on my website and they were only too happy to help out. Awesome app, great service.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

We enjoy having the option to ship to multiple addresses with gift messages within one order. It is convenient.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2021

I used Giftship to help create a more tailored shopping experience for my customers. I did have an issue with random characters showing up at checkout but the support team (Zac) pointed me to an easy-to-follow article. Thanks so much!

Store

PARU

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Love this app, It does everything we need for gifting. The support is great too, Zac has been super patient with my back and forth and has helped get everything just how I want it. Thanks guys!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Great support! Thanks very much. If I could wish for one additional option it would be the possibility to enable the calendar only if a customer marked the order as a gift.

Store

feey

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Great app! It simplified our gifting process and the tech support is unparalleled! Really helped us get off the ground and get going while makings things simple along the way.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Absolutely love this app. Not only does it do exactly what we need it to do, but the customer service & support team is wonderful. S/o to Zac Fair.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Great App! 100% Recommend. Support team is awesome! Has provided consistent support that really made the setup easy.

Using app

3 days

Total reviews

2

Average rating

5.0