All reviews

Rating Breakdown

  • 5
    92% (230 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (244)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2021

This is a great app! It does everything that is advertised and is very user friendly. Plus the customer support is excellent!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I used this app to add gift notes to our cart page. The team was very helpful, and quick to go out of their way to provide excellent customer service. Well made app, and fantastic people behind it! Thank you!

Using app

About 24 hours

Total reviews

10

Average rating

4.3

5 / 5 Share

Dec. 9, 2020

It's so nice to be able to offer shipping to multiple addresses within 1 order! Not only that, we have set up the date picker to allow people to schedule their flower deliveries for upcoming occasions for up to a year in advance. We have also just started using the add-on features. Great app! Great support and great service! Highly recommended.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

GiftShip was very easy to set up and it adds great functionality for our gift basket website. We're using Pop-up add-ons, date picker, gift notes, and multi-ship. The best part is the responsiveness of their customer service. I got an immediate answer to my question (including a video).

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Fantastic customer service. At first I was frustrated and thought I couldn't make it work the way I needed it to, but customer service helped me to customize the app to our needs. So great to have a gift receipt option!

Using app

7 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Nov. 23, 2020

I use this app to allow customers to schedule delivery dates, and it works great. The Gist App team was very accommodating in making sure the app was set up properly in my particular theme. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

Great app! Love the options for multiple addresses and gift messages. Had a little trouble with set up and it working with our Shopify theme. Contacted customer support and was contacted by Zac. He was able to correct the problem immediately and we were good to go. Highly recommend!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Not make the app enable yet for my online shop but so far their support team has been replying to all my questions very kindly, nicely and patiently, and I am just excited to use the app and see how it works and it increases our sales!! Thank you, Tim, Zac and Helen!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Great tools for gifting and great, rapid reply service for any issues. Really like the gift messaging, multiple shipment and future date planning functionalities.

Store

Fohm Co

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

We recently added this app to our site and it has been great! Customer service is wonderful, any issues we've had has been quickly fixed by their team. I have yet to find a similar app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

As the florist and gift store the delivery date feature is perfect. The customer service is fast, reliable and extremely helpful.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Giftship's features are amazing and has really helped my business a lot! Customer service is excellent! Thank you Giftship for creating such a great app.

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 9, 2020

We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

What a responsive, smart team. Installation was smooth. The Giftship Team is there for questions & help along the way, really appreciate that. Great results! Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Great app! Fantastic service! Quick response time. We're so pleased we are using it on two different sites.

Store

EKU BOX

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

This app has been a wonderful addition to our website! GIft wrap, delivery date picker, and product upsells have already increased sales for us and we've only had this installed for a couple of weeks. We can already see the difference because of these great features. Also, HUGE shout out to their support team. We asked so many questions about customizations and they always responded with answers within a couple of hours. A few times they just made changes we wanted! Absolutely amazing to work we and we can't speak highly enough of them!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

I use this app to ship to multiple addresses and add gift messages. Zac and Kevin are great to work with and get the job done!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 3, 2020

Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

Installed and had immediate problems. Support didn't respond for days - too important an app to not work or respond.

Using app

1 day

Total reviews

3

Average rating

5.0