All reviews

Rating Breakdown

  • 5
    74% (23 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (7 ratings)

Reviews with Text

  • 100% (31)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2025

Great app, great causes, and great support! 5 stars!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We are thrilled with this app and how it's allowed us to support the non-profits and causes we believe in. Our business is built on giving back to animal welfare organizations, and this has allowed us to better organize and grow our program. The Pledge team has been so easy to work with and have helped us every step of the way.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Garret and Jose have been amazing to work with. Super responseive, really willing to help us find the best solution for the app on our store. They took the basic layout and then helped us customize it to our site so that it's a best experience for our customers and helps us more easily support the local non-profit. I had looked at other apps and the response time was short and there were many limitations. I highly recommend using this Give & Grow Donations!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

First and foremost I loved having a meeting with Garret. He was exemplary of his position and made learning new tips so easy about this tool, as well as, helping me with such an easy solution to my issue with my website. He brought in a very welcoming attitude and it made the whole meeting so relaxed. As he walked me through this awesome program I learned ways that I can further exceed the expectations of what my store can be for my customers making donating to wonderful causes so easy and efficient! Thank you Garret and Thank you Pledge! Time to make change!

Using app

28 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 31, 2025

13% in FEES!!! The app itself works great. What kills you is the unnecessary high fees for no apparent reason. They charge 10% Tech Fee + 3% Credit Card Fees + a Monthly Fee to Pay the Charity. We are trying to do good by donating to charity. They are charging exceptionally high fees for simply processing the donation. Please bring down your fees!

Using app

Over 6 years

Total reviews

6

Average rating

3.0

5 / 5 Share

July 21, 2025

We're in the process of launching our store and haven’t gone live yet, but the team at Pledge has already made a big impression. They were extremely helpful in getting donation buttons added at checkout, it was quick, easy, and well-integrated with our Shopify setup. The platform makes it simple for our customers to give back, and it's a great concept overall. We’re excited to see how it performs once we launch. Highly recommend for any brand looking to incorporate a charitable component with minimal friction.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2025

I just started using the app and and very happy with how easy it has been to set up. I had a lot of support during the whole set up process and am now excited to expand my use of the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2025

Does not work with Shopify POS

Using app

18 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We truly apologize for any confusion this may have caused and want to assure you that we’ve been reaching out via several emails. Here is a guide to help you add donations to POS. Please let us know if there’s anything else we can assist you with. https://help.pledgeling.org/support/solutions/articles/36000572817-add-give-grow-for-pos-apps-in-shopify

1 / 5 Share

Oct. 26, 2023

Their customer service is beyond terrible! I would give them a negative star if it were possible. I have been reaching out to their support team for close to a month with no response. The counting widget that shows the amount of money that has been donated to your charity does not show on my store any longer. This seems as though it would be an easy fix for their service team but again I get no response. I would like my money back for this past month since your app is not working. It makes no sense to pay you for a service that you are not receiving. Terrible Customer service Buyer Beware.

Using app

Almost 4 years

Total reviews

12

Average rating

4.0

5 / 5 Share

Aug. 8, 2022

Just installed the app. The impact calculator is really cool. Excited to support firefighters by giving back with our product Saint Florian Clothing.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

Everyone wants to do good, but there's so many hurdles involved to be ABLE to do good. Pledge plugs right in so there's nothing to worry about except the good will.

Store

Neuro

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 22, 2022

I love how easy this app is to use. I can turn impact campaigns on and off as I see fit. I look forward to adding other app features and using this app.

Using app

11 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

June 17, 2022

I uninstall the app and the pledge option was not cancel. I don't manage to reach the support. It is very rude from their side!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I am updating the reply below. I hope that you have received our communication. Our support team responded immediately by providing a support ticket number and then responded within a couple of hours to provide direct support. I also emailed you directly. We have not heard back. We are here and available to support you whenever you are available. Thank you for your reaching out and being a great partner. I see that you messaged support two hours ago this morning. Our support hours are 6:00am - 5:30pm PST. We send an instant email providing you with a support ticket number. This email explains that we respond within one business day and provides an area to add any additional support details. If you haven't already, you should be receiving support from our team. Thank you for the impact that your brand has created with us!

1 / 5 Share

April 4, 2022

NO PAYPAL SUPPORT! Customers who choose to use paypal in a shopify store cannot donate and it causes their purchase to rejected and stuck in their account for a period of time, there is no mention of certain payment methods not being supported by this app, avoid!

Store

ZedLabz

Using app

About 1 month

Total reviews

7

Average rating

3.3

Developer Reply

Thank you for your communication. We apologize for any confusion. Our app should not interfere with any methods of payment including PayPal. I hope that you have received my email. I look forward to hearing back so we can remove this friction and support your social impact success.

5 / 5 Share

March 4, 2022

We've been using Give & Grow for a couple of years now and love it. We are part of the Pledge 1% movement, giving 1% of sales to charity. Give & Grow makes this easy - Setup takes only about five minutes and then it runs on autopilot! When we first set it up, I verified with our first beneficiary that they were receiving funds from G&G's parent organization and they confirmed they were. Last November, we found a local non-profit and made them our beneficiary. They confirmed they received their first check within a month, and we have now donated over $700 to them without me having to do anything after setup. This app is great both for busy store owners who want to do good, and for the charities that benefit!

Using app

Over 3 years

Total reviews

17

Average rating

4.4

5 / 5 Share

Sept. 20, 2021

Love this app! So happy we offer this platform on our shop and that our customers are able to donate to our charitable organizations. Customer service is great and super helpful during setup.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2021

BEAWARE. Okay After using 5 days App is not free, They are taking 11%-/12% of the money under external fees. Let's say you got %2.9 credit card processing fee which is not that much for visa and MasterCard. Calling app free but taking 6-7% of donation money is unethical.

Using app

6 days

Total reviews

7

Average rating

3.0

5 / 5 Share

Sept. 3, 2020

We needed help installing the impact calculator and the Pledgeling developers were great and quick getting it up and running. The app is so easy to use and analyze the reports. Seamless in making the donations to our nonprofit partners too. Looking forward to more features!

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

May 11, 2020

Super helpful support team! Great 501C options to choose from, too! A+ keep up the good work, Pledgeling!

Using app

7 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 28, 2020

Bad customer service. I had an issue with the app. It took them 3 days to respond (didn’t help at all) I responded right away and then waited 2 more days with no response at all.i guess I’m deleting. Most apps I use Atleast respond if not fix the issue within a few hours.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we do see one query via an email to our support group on Sunday Feb 23, another thru Shopify on Monday Feb 24, and again via Shopify on Tuesday, Feb 25. Earlier you had contacted Shopify support, but they are not able to help with third-party apps like Give & Grow. Our Give and Grow specialist did reply on Wednesday Feb 26 and you replied with screenshots. He followed up on the 28th asking if you wanted to provide access to your custom theme so he could troubleshoot (custom themes are frequently the source of problems). You replied "Lol no way I deleted the app." Our point is that we DID respond, if not promptly. Sorry for the bad experience! We have since tripled the size of our support team and trained up additional people to help with Give & Grow.