All reviews

Rating Breakdown

  • 5
    101% (73 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (73)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2023

This was my first time using an app like this in Shopify. As a relatively new shopify user, it's been a learning curve for me. Fortunately the Giveaway Ninja support chat was there to help me every step of the way. I probably asked 80 questions over a 3 hour period of time and the responses were always fast, friendly and very informative. I felt so clueless at the beginning but by the end of the setup, I felt extremely knowledgeable and confident using the app. 10/10 and I'll definitely be using it again for future giveaways.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Using this app for a Black Friday (Better Friday) giveaway we're running and the customer service has been exceptional! Super fast replies, really helpful and really personable. Very impressed!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Andrea and the service team are INCREDIBLE! On it with fast and helpful responses and problem solving. We are blown away. They are proactively helping us have a better giveaway in a multitude of ways. They are true pros and we will absolutely use them again!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

I loved everything about it, really helped us gather emails and new customers. Andrea was so helpful and made setting up our giveaway so simple. I highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Don't forget about the review numbers. This app can satisfy our almost giveaway requirements. Highly recommend their professional customer service, they are a real quick-response team and solve the problem. Excellent Work!!!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

June 23, 2022

Just installed this app on our site LongRideShields.com. Created our first campaign and it is now live. Had a few hiccups in the setup but CrazyRocket tech support was on it! They responded very quickly and helped develop working code as well as things overlooked when setting up this first campaign. Big big thank you for the amazing service and extremely functional app! 10 out of 10, would recommend!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2022

Great app. Easy to use and maintain. Customer support has always been quick and spot on with helping the few questions I had.

Using app

8 months

Total reviews

7

Average rating

4.3

5 / 5 Share

April 18, 2022

This app is great and works perfectly for what we need. The customer service is very quick to respond and the staff is knowledgeable to help you out.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2022

This is a great app for giveaways. It is user-friendly and offers a lot of options for participants to earn points, which will increase engagement and drive traffic to the store. The control panel allows you to monitor how the giveaway is going by presenting you all the necessary data.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

BEST giveaway app! It does everything I need, while costing about half of what other similar app charges. PLUS technical support is TOP NOTCH! Andrea got you, if you may have any questions :)

Store

Riverry

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2022

I selected this app because of the positive feedback which was spot on. Andrea provides customer support that is second to no one! If you are looking for a giveaway app look no further. She goes above and beyond you will not be disappointed.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

You made this so easy (so far) - Brand new to this process, but learning quickly and you are being such a help. 100%+

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Amazing Giveaway App! The app is easy to use, but I did have some questions and Andrea was super efficient and proactive helping me to understand all of the Giveaway Ninja's features. This app is going to make implementing monthly giveaways so easy and will help to grow our customer engagement and loyalty. If I could give it 10 stars I would!

Using app

9 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 18, 2022

Andrea was extremely helpful with the setup. I was also given additional resources to help with my giveaway. Amazing customer service.

Using app

About 2 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 11, 2022

Andrea was extremely helpful and offered great advice to make the giveaway an enjoyable experience for myself and my customers. Highly recommend this app to run your giveaway!

Store

24K9

Using app

About 22 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Man talk about customer service. Andrea spent a bunch of time helping me fix what I broke and getting me up and running. I definitely recommend these guys. First class all the way!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

2nd time using this app for our giveaway and this review still stands!! .... Andrea was SUPER helpful when trying to help our organization implement a giveaway onto our Shopify store. He was so patient and went above and beyond with customer service - definitely will recommend this app to anyone looking for a streamlined and easy way to set up a giveaway on their site. Well done, Giveaway Ninja!! Thank you

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

So happy I found this valuable app! It was very easy to integrate into my shop and with Klayvio. Above all, the customer support is incredibly helpful, responsive, and patient. Andrea walked me through the functions and helped me set up my first giveaway. I'm so impressed! Thank you!

Using app

About 9 hours

Total reviews

10

Average rating

3.6

5 / 5 Share

Aug. 10, 2021

Great app, superb customer service and very responsive. Thank you, Andrea. I really appreciate your assistance.

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

July 20, 2021

It's a really helpful app and the support is great! I have a setting problem and Andrea helps me to fix the problem patiently. 5 star and recommend.

Using app

About 3 hours

Total reviews

9

Average rating

4.6