All reviews

Rating Breakdown

  • 5
    99% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2022

I looked at several conversion/giveaway apps before deciding on Giveaway Ninja. There is not a moment I regret the decision to add this app to our Shopify marketing toolbox. Easy to use, lots of great integrations with email and social. Support was quick to reply and extremely helpful. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Works as described at a fraction of the cost of alternative apps. It meets all our needs at this time. Andrea has been brilliant in providing quick and efficient support with styling requirements. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 10, 2022

You made this so easy (so far) - Brand new to this process, but learning quickly and you are being such a help. 100%+

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Amazing Giveaway App! The app is easy to use, but I did have some questions and Andrea was super efficient and proactive helping me to understand all of the Giveaway Ninja's features. This app is going to make implementing monthly giveaways so easy and will help to grow our customer engagement and loyalty. If I could give it 10 stars I would!

Using app

9 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 18, 2022

Andrea was extremely helpful with the setup. I was also given additional resources to help with my giveaway. Amazing customer service.

Using app

23 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 13, 2022

Andrea was so helpful and knowledgable. really recommend this app for the customer service alone! thank you

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Andrea was extremely helpful and offered great advice to make the giveaway an enjoyable experience for myself and my customers. Highly recommend this app to run your giveaway!

Store

24K9

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Man talk about customer service. Andrea spent a bunch of time helping me fix what I broke and getting me up and running. I definitely recommend these guys. First class all the way!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

2nd time using this app for our giveaway and this review still stands!! .... Andrea was SUPER helpful when trying to help our organization implement a giveaway onto our Shopify store. He was so patient and went above and beyond with customer service - definitely will recommend this app to anyone looking for a streamlined and easy way to set up a giveaway on their site. Well done, Giveaway Ninja!! Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

This app is great. You can post the giveaway and Giveaway does the work for you. The customer service is incredible and very helpful. This is one app you really need if you want to run a seamless giveaway.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

So happy I found this valuable app! It was very easy to integrate into my shop and with Klayvio. Above all, the customer support is incredibly helpful, responsive, and patient. Andrea walked me through the functions and helped me set up my first giveaway. I'm so impressed! Thank you!

Using app

4 months

Total reviews

10

Average rating

3.6

5 / 5 Share

Aug. 10, 2021

Great app, superb customer service and very responsive. Thank you, Andrea. I really appreciate your assistance.

Using app

16 days

Total reviews

14

Average rating

5.0

5 / 5 Share

July 20, 2021

It's a really helpful app and the support is great! I have a setting problem and Andrea helps me to fix the problem patiently. 5 star and recommend.

Using app

7 days

Total reviews

9

Average rating

4.6

5 / 5 Share

July 19, 2021

This is a great app for running raffles or giveaways. Simple and easy to use. The support is excellent

Using app

21 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 16, 2021

I used this app for a few giveaways and seemed to have good results but I was frustrated with the lack of metrics provided, specifically I wanted to know how many unique email subscribers it was adding every month. I mentioned my frustration to them and within 2 hours they added this feature to app. Now that is customer service! Will definitely continue to use this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2021

Had some issues with the initial setup, Andrea got back to us promptly and helped us out with whole process. Even helped cleaning up the css so that mobile would look right. Highly recommend!!

Using app

5 months

Total reviews

16

Average rating

4.3

5 / 5 Share

March 4, 2021

With this application, you can generate very good traffic, plus they have ten-star support. I recommend!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

This app is extraordinarily functional and full featured. I'm not exactly a whizkid and needed some help. The customer support is incredibly fast, friendly and efficient! If you've got promos and or giveaways you want to run to build your brand or increase traffic, I highly recommend this app! I would give the developer, app and support ten stars, if I could. Thanks!

Using app

8 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 6, 2021

This business of setting up a shop is very new to me and having tried various apps I can tell you that this one is FANTASTIC! It is such a great way to try and build your base and a fun way to do it. I'm not technically inclined so I have been relying on customer support and they are hands down the best I have encountered - Andrea is amazing! If you are looking for a way to spread the word about your product, try Giveaway Ninja! The customer support goes above and beyond, and they will help you along the way!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I love the app. It is user-friendly and easy to customize. Thanks to Andrea's excellent support I was able to address very fast the fine details needed to get it running in my website. Andrea also provided me with plenty of additional useful info and tips. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0