All reviews

Rating Breakdown

  • 5
    72% (23 ratings)
  • 4
    9% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (2 ratings)
  • 1
    12% (4 ratings)

Reviews with Text

  • 97% (31)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2025

Using app

Almost 6 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Nov. 7, 2024

Perfect. Good Customer Service and Help. Very Useful.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

I have been with this company since their early days, there is no other better competition platform. If there is an option for giveaways they offer it. Do not look any further, go with Gleam

Using app

1 minute

Total reviews

1

Average rating

5.0

4 / 5 Share

March 28, 2023

Pretty cool, but wish there was more support at the free level. As a startup, I don't have a lot of funds for monthly services right now but still want to do normal things like grow my newsletter subscription to the few people who will participate. I feel like subscription levels should be centered around the number of users being reached or something...

Using app

8 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 28, 2023

So far so good, very easy navigation, better than other apps that do similar things. Looking forward to using Gleam in future giveaways.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

We run all of our giveaways through Gleam and we love the results! It's a great platform that makes running our giveaways extremely easy.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

So far the setup process has been a breeze, loving the overall customization and will gladly recommend in the future

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review, we are glad to hear you're enjoying Gleam!

4 / 5 Share

Nov. 9, 2022

We have used them for a few years. I like it. Could use more features but works well. I would not be afraid to use it.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 24, 2022

We utilize Gleam to run monthly giveaways for our community, and we love the platform! We've used it for several years now, and appreciate how easy it is to duplicate competitions as well as create new ones from scratch. Configuring entry methods and drawing winner(s) is super straightforward, too. Thanks, Gleam!

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Take a little bit to learn but well worth it. Definitely helped increase our social media following and email list. Worth trying out.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for saying so! Glad it's working well for you! We've made our app very configurable but the trade-off is that it can be quite complex.

5 / 5 Share

Aug. 11, 2022

This giveaway app is the best out there. Period! So many great features and easy integrations. Everything you could ever want in a review app.

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 25, 2022

I had been persisting with trying to use this app on the free plan but after much consideration ended up going to the Pro plan. $49USD a month seemed manageable. I then got notification that they had authorised a $5000 a month spending limit on the app on my shopify. What the HELL? There is no way I would authorise that much spending limit on the app. This feels super scammy - i've since requested account deletion and taken other steps to ensure I am not charged that much but what kind of app needs that level of account charges authorised?? The plans are super confusing and it costs way too much for any kind of useful app features. EDIT: Developers came back to me very quickly to refund the $49 charge and cancel our account. Something to do with their set up/billing system?

Using app

22 days

Total reviews

4

Average rating

3.8

Developer Reply

Unfortunately, our billing is pretty complicated (four products and "credits") so we weren't able to use the normal Shopify subscription model. We needed to have that $5000 charge limit so we're able to charge based on usage or any possible plan purchase. Having it set up like that means we're able to charge your Shopify site like a credit card (so it works just like our normal billing). I got your request to close your account and I've also refunded that $49 charge we made.

5 / 5 Share

July 22, 2022

Really great giveaway app - other people are already very used to using Gleam, so a must for any brand looking to do giveaways.

Store

era

Using app

About 2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

June 24, 2022

This app is a complete SCAM!!!! I signed up for the pro version which is a subscription charge of $49/mo. Then I get a bill for almost $200 USD for a month and it says on the bill "Up to $5000/mo of usage charges". I have NO idea how to set the maximum spend limit. I DO NOT want to be spending this much on this app. AVOID AT ALL COSTS.

Store

FloraNu

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry about the confusion here! I can see you signed up for our Yearly Hobby plan ($120/year) and then moved to the monthly Pro plan ($49/month). The Pro plan was pro-rated for $10 (1/12 of the Hobby plan). We've built our plans that way so you can have a yearly plan and then easily upgrade to a higher plan for a month or two (using some of what you've already paid) then switch back to the yearly one. I've refunded that yearly Hobby plan so you've only paid for monthly Pro plan now.

2 / 5 Share

Dec. 28, 2021

Unfortunately this app just requires plan upgrade after plan upgrade in order to get any real use from it. The final straw for me was not being able to use competition hashtag entries unless I upgraded to an almost $400USD / month plan! Until you upgrade to the next plans from the last plans (all payable immediately) you won't really know easily, what you are in for.

Using app

About 2 hours

Total reviews

9

Average rating

2.9

Developer Reply

Sorry to hear about your problems, you can import from #hashtags on our Business plan which is $149 per month - this is highlighted on our Pricing page: https://gleam.io/pricing We do have a refund policy that is happy to refund any purchases if the plan doesn't suit your campaign before you launch, I can see someone has done this for you :)

1 / 5 Share

July 30, 2021

Wasted $39 to try the app for 8 minutes to realize it wasn't going to work. Once you start building a contest you realize there are several paid upgrades you need to do almost anything. Purchased one upgrade, realized I needed two more, thought this app was a good free choice and then found it would cost over $150 a month to do what I need. Disappointed I just wasted $39

Using app

24 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Our refund policy covers cases like this, if you've upgraded but decide the app isn't for you before launching your campaign just submit a support ticket and we'll refund no questions asked!

2 / 5 Share

July 30, 2018

Unfortunately, this APP doesn't support other languages than English. Well, they say it supports 25 languages (French included) but in reality... Many of translations are missing (so phrases remain in English), are weird and not natural, or are made with Google translator which is even worse I think. And if you would like to change all these texts by yourself, you have to pay 100$/month more for a plan that includes this option. Too bad because app seems to be good (but I'm not sure because I couldn't even run any contest because of this language issue).

Store

S Medio

Using app

6 days

Total reviews

16

Average rating

4.6

Developer Reply

Thanks for your feedback, we've since overhauled our translation process to ensure higher quality and faster turnaround time for highlighted issues like this. Sorry for the poor experience there!

1 / 5 Share

July 4, 2018

Lately, I have noticed on every competition I’ve tested out or have by trying to enter via your email, it says "login to your existing account (email address) has already been used to log in to Gleam. Please Login to your linked account: Facebook", and it causes quite the confusion, people are thinking someone has logged in with their info somewhere else and now it's some type of spam trying to acquire their Facebook login info. The app has a great overall potential, but having asked for opinions, I have been told if you are a customer who is trying to sign up for the competition and this is seen, that is a huge red flag and they are thinking that someone has figured out their password and logged in somewhere else, or at least that is the senses from those I’ve asked. I brought this to Gleam's attention only to find out it's one of their common issues, and their response is simply, "If you don't like how we handle this, you're welcome to find another app." This shows me they just really don't care... Talk about crappy customer service. All I'm asking is to find a better way to reduce confusion for a better understanding of what's happening. If you have all these people bringing up the same issue enough you have to put a clarification on your FAQ page, then that is probably an indication that you should find a way to improve the issue. But, hey, I'm just a customer... Who am I to dare have a concern about the product? I've never dealt with a developer that comes off acting like they could care less about your issues, like this. Decent app with some issues that could be worked on if they cared, but horrible customer service that shows they just don't care what you think as a customer.

Using app

About 2 years

Total reviews

13

Average rating

2.3

Developer Reply

We do this for security purposes to protect the entrants, since they can enter many different Gleam campaigns from different businesses. Otherwise we risk allowing someone to login with Name + Email and having control over your social accounts. Sure, it causes some friction but persisting login across all campaigns ends up increasing overall conversion rates for all customers. Changing a mechanic this this wouldn't be trivial and we don't see any adverse impacts on conversion rates from doing so. Sorry for the poor experience, I do believe we've attempted to resolve concerns over email quite a few times :)

5 / 5 Share

Aug. 23, 2017

Have nothing but great things to say about using this app as it has helped me really focus on building my email database and reaching out to new customers!

Store

Jlnyc

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2017

This app is brilliant and one of our most used programs to drive traffic to our site, make sales, boost the signal for our launches, and engage customers while growing our mailing list.

Using app

Over 1 year

Total reviews

4

Average rating

5.0