All reviews

Rating Breakdown

  • 5
    87% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (8 ratings)

Reviews with Text

  • 100% (68)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2021

My company participated in the free trial. Although we did not sign up, the Glew team was incredibly supportive during the entire process. Our contact Haleigh Dixon was especially helpful. We're still considering signing up in the future, but I'd recommend anyone curious about Glew to give the free trial a shot.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

At a smaller company, it's so helpful to be able to see data at first glance and have both micro and macro levels of data depending on what you’re looking for, in one easy, visual dashboard.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2020

Customer service has always been available to help me get more out of the app. Very happy with the product.

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2020

Glew is one of the most helpful reporting tools out there. We've used them for over a year and they've helped increase our AOV with the data we've learned. It helps us deep dive into customer patterns based on products and advertising soruces. They've also built custom reports for us.

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 24, 2020

I have been using the Glew app for over a month now and I find it is the best analysis of my Shopify and Amazon data that I have seen. In addition, they wrote me two custom reports that are better than anything I could find in the marketplace. I highly recommend Glew and their staff for anyone selling online! You won't regret this purchase!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 24, 2020

Powerful tool, providing in depth analysis and easy-to-use reporting. Even though they are constantly improving the product, it's easy to keep up through their educational content and stellar customer service.

Using app

5 months

Total reviews

10

Average rating

4.3

5 / 5 Share

April 15, 2020

Glew has created the data bridge that we have been missing from platform data, GA and site data. Its an amazing tool and they have a great team that is incredibly responsive!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

We deployed Glew in early 2020 and love it. Reporting chores that once took several hours now take a few seconds. Glew is a system of systems, which makes it super useful for our business.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 29, 2020

Great investment for us! We researched several analytics tools and Glew was definitely the choice for us given our limited bandwidth as a small team. It's integrated with many of the e-commerce tools we use to run our day-to-day operations. Highly recommend.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2020

Glew has proved to be a really fantastic investment for us. Glew is about improving your bottom line by giving you practical insights that can be immediately applied to marketing campaigns. The focus is on metrics based on gross income, lifetime value and first touchpoint attribution. This has given us some big gains. For instance, by showing us the lifetime value of customers via product type we are now able to base our recruitment strategy around those products which attract customers with the highest lifetime value. The next thing is first touch point attribution. Facebook and Google like you to believe that they were the source of your new customers, but often the place of first purchase is not the place the customer discovered us. Through Glew we now know where our new customers originate and can focus more of our marketing on those places where our best customers discover us. The basis of the Glew setup is segments of customer types and product types. This is very powerful. Key segments can be synchronised into our email marketing platform Klaviyo at the click of a button. Then the customers in those segments can be emailed. For instance, you can see which customers reorder specific products, so now we invite those customers to subscribe to the products they re-order. A summary of kpis is one of the first things you see when you log on to Glew, this helps you to know immediately how you are doing on a daily basis. For instance, with your pay per click things can do awry pretty quickly but in Glew you can see a summary of your daily Facebook stats. A lot easier than having to dig down into your Facebook control panel. You can see that Laura and the team behind Glew is really turned on and they are very responsive to new suggestions to improve the product. They are not working from what sounds nice in theory but from stuff that will directly drive increased income. And they are a friendly bunch! Glew has provided us with data insights that would have cost us many £thousands to obtain via the services of an analyst.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 25, 2020

Simple to install and very versatile. I use it all the time across product, marketing, customer analytics, etc. Affordable for what we get. Some things Shopify does better, some things Glew does better, together I have a pretty powerful set of analytics for a complex business.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 25, 2020

Glew is an outstanding e-Commerce Analytics tool. It offers a wide variety of reports and KPIs to help merchants better understand their business, precisely forecast product inventory, identify bundling and up-selling opportunities, and much more. Their support is outstanding and always responsive should you have any problems or questions about their product. Laura helped us get up to speed very quickly and has always been very responsive and thru with responses and help. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

Glew is hands down the best analytics platform for merchants in the Shopify world. It integrates with our entire tech stack and gives us great insights into our data

Using app

12 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

We have been using GLEW for 2 1/2 years now and it has become an integral part of running our business. The team was extremely helpful in getting us setup initially and their support has been helpful and responsive.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

The app provides valuable insights that help us optimize our Shopify store. We really like the individual consumer profiles that show path to purchase and the 1st purchase/2nd purchase business insights matrix. It has allowed us to suggest the right products to the right customers and make people very happy! The staff is extremely helpful and the webinars are a great way to learn even more tip and tricks to maximize customer understanding. The yearly cost is nothing relative to the amount that this app will help your business grow.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Laura is great at helping us game plan based on Glew's insight into what can increase profitability!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Easy to plug into your store and immediately provides analytics in an easy-to-digest format. Can add all apps to track data and get holistic view of your ecommerce stats quickly and actionable insights to use for your team. Recommend for small businesses as a way to be data-driven from the start.

Store

Myro

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

A great app to get full visibility on our operations. Glew pulls in data from our marketing spend, analytics, email, etc. for one view.

Store

ASYSTEM

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

We're a multichannel D2C business that has been using Glew for a few years now and have been very pleased with the application. We've been able to gain a lot of insight into our business in general, as well as customer insights that have allowed us to change our communication, forecasting and even segment strategies. Best of all, Glew is extremely responsive whenever you have a question or issue--very unusual in this day and age. Highly recommend.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review, First Lite team! We're so glad you've had a great experience with Glew!

5 / 5 Share

Jan. 30, 2020

Great app if you want to have all your data in one place and understand the important KPIs and how they correlate.

Store

Galison

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review! 🌟