Rating

4.9

feedback

1,330

Reviews

chart

#244

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    14%
  • Less than a month
    36%
  • Less than a year
    35%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the support team, particularly mentioning individuals like Sarah, Andrew, and Annie. Customers highlight the quick response times, efficient issue resolution, and personalized assistance they received. The app itself is also highly regarded for its functionality, ease of use, and customization options, such as adding custom swatches to products. Users appreciate the seamless integration with their online stores and the positive impact on their product pages. However, a few reviews mention minor display issues or setup challenges that were quickly addressed by the support team, indicating ongoing improvements in progress.

Highlights

Exceptional customer service and quick response times
Functionality, ease of use, and customization options
Seamless integration with online stores and positive impact on product pages
Minor display issues or setup challenges being quickly addressed
Ongoing improvements and updates

Rating Breakdown

  • 5
    95% (1,270 ratings)
  • 4
    3% (38 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 93% (1,230)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Sarah is very professional. Problem solved very quickly!

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 4, 2025

You charged me extra, I use it on a lot of stores, but not on this one..

Using app

--

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 3, 2025

I am not too techy so Annie supported me during the installation process

Store

Luxen

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Sarah was extremely helpful in helping to set up the swatches and getting it streamline onto our site! Her expertise was incredible. Very happy with the service and the app! Definitely recommend

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Annie was super cute and super helpful! Thanks GLO team!

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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