Rating

4.9

feedback

1,342

Reviews

chart

#248

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    15%
  • Less than a month
    36%
  • Less than a year
    35%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the support team, particularly mentioning individuals like Sarah, Andrew, and Annie. Customers highlight the quick response times, efficient issue resolution, and personalized assistance they received. The app itself is also highly regarded for its functionality, ease of use, and customization options, such as adding custom swatches to products. Users appreciate the seamless integration with their online stores and the positive impact on their product pages. However, a few reviews mention minor display issues or setup challenges that were quickly addressed by the support team, indicating ongoing improvements in progress.

Highlights

Exceptional customer service and quick response times
Functionality, ease of use, and customization options
Seamless integration with online stores and positive impact on product pages
Minor display issues or setup challenges being quickly addressed
Ongoing improvements and updates

Rating Breakdown

  • 5
    96% (1,286 ratings)
  • 4
    3% (39 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 92% (1,243)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Instant Support! :)

Store

Varanos

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I ran into an issue on my page that I couldn’t resolve on my own, so I contacted customer support. Sarah responded promptly and had everything fixed by the end of the day. She even shared screenshots of the solution to ensure everything was working as expected. I truly appreciate the team’s dedication and highly recommend their customer service—especially for going the extra mile, even on a holiday. Thank you, Sarah!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Ottima esperienza con l'assistenza in particolar modo con Clara che ha saputo seguirmi e risolvere il mio problema con efficienza e tanta gentilezza.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Been using the app for a while and everything has been great. Exceptional customer service as well.

Using app

2 months

Total reviews

4

Average rating

5.0

All reviews

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