All reviews

Rating Breakdown

  • 5
    96% (1,385 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 93% (1,347)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Annie was super helpful. She answered my questions quickly, helped me set up product siblings, looked at my shop and made the changes I requested. Everything was handled within a few minutes.

Store

welcome

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Outstanding customer service and excellent functionality. GLO Color Swatch immediately turned the boring color text labels into beautiful color swatches. Helen and the support team are outstanding too as I had an issue where the Size Guide for my products was no longer showing next to the color swatches. They were able to create a fix quickly and share the fix in case the issue crops up due to theme updates. I've interfaced with many app and theme developers and none were as responsive or customer oriented as Helen and the team at Globo!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Helen

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Annie helped me with exactly what I needed in 2 minutes. Very good customer service!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Truly great for my jewelry site, also the service through live chat is amazing, Annie really helped me out fast and detailed!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Loving this app so far! I needed some changes made to the appearance of the app on the website. After having a few issues with the chat feature not sending messages, I decided to try to email support. I was expecting to have to wait a few days for an answer however Sarah answered my email so quickly (I think it was within 10 minutes or something crazy like that). Sarah was an absolute pleasure to work with! She answered my emails promptly and the changes needed were completed quickly and perfectly the first time. Her email communication was polite, informative and easy to understand. Thank you Sarah A little note for the developers: Please add the ability for the 'product groups' variants to be shoppable from the collection page

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I’m using Globo Color Swatch for product variant groups on Shopify, and it’s been fantastic. Special thanks to Helen for the amazing support—she customized the app immediately to match my requirements.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Store

Animeet

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

so far so good, even in free mode. Annie was super helpful and with a little access she did her magic. THANK YOU

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Helen did a great job to solve my problem !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Excelente aplicación y excelente atención al cliente, la asesora Helen estuvo al tanto de nuestras inquietudes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

I've had some trouble finding the right settings between the Globo Color Swatch app and the Globo Product Options app. Thankfully Annie guided me through this with a lot of patience and provided me with a great solution. Great support Annie!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2026

App utilissima e supporto stupendo.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great Customer Service by Annie

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

aplicativo incrível, está resolvendo as demandas do meu site e o melhor de tudo é o suporte humanizado e muito eficaz!

Store

SHAPE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Application très pratique et service clients rapide, je recommande

Store

LYROS

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Helen, was efficient, understood the issue immediately and resolved it. Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Excellent experience with both the Support and Dev teams. They were responsive, knowledgeable, and genuinely helpful throughout the process. Special thanks to Helen for going above and beyond to assist with my custom swatches logic requests.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 3, 2026

Helen is very professional. Problem solved very quickly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0