All reviews

Rating Breakdown

  • 5
    96% (1,440 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 93% (1,405)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2026

I was trying to figure out a problem with my Shopify page tonight that was really bothering me. I spent quite a bit of time on Shopify AI trying to fix it and at one point they said it was a Globo setting that I needed to toggle. They didn't know how to do it and I was uncomfortable making any changes, so I jumped on Globo chat and got Helen. I immediately explained my situation and showed her mockups I was trying to look like. While I was typing the next sentence Helen was able to toggle for me all the switches I needed and boom! My store looked perfect. Excellent job by Helen, great customer service, and eternally grateful for saving me hours of work on my own. Five stars for Helen!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Easy

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Annie provided a very quick response and helped me resolve the issue. Thank you, Annie!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Excellent contact avec Helen. J'ai vraiment pu être aidé pour mon problème. Helen a été patiente et a vraiment tout fait pour m'aider. Je suis extrêment satisfait du support de GLOBO.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

The app helps save lots of time for displaying colors. When I ran into an issue with the Shopify theme I was using, I received very helpful technical support with quick responses from Helen to address the issue. Thank you so much!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I had a problem with how the swatches appeared on my page, I reached out to customer service and she helped me very quickly with solving the issue without me having to do anything. Thank you Annie for assisting me, you were very nice and professional.

Store

Rivolla

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

great! :)

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Simple, minimalist, and most logical among any other in the store. The customer service is awesome, I had a simple variant issue that got me burning 6 hours, was resolved my Helen in minutes.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Il modulo funziona perfettamente, in ogni funzione! Inoltre il servizio clienti è tempestivo e qualsiasi richiesta tu gli faccia, non esitano a risolverla e soprattutto in brevissimo tempo. Ottimo lavoro ragazzi!

Store

Dea Fea

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Andrew and all of the agents I have spoken to at Globo have been super helpful and quick! Thank you.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

quick reply and very helpful

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

I had a problem with the placement of the swatches on the product page. I contacted customer support and Annie fixed it in 5 minutes. Very good service, would highly recommend this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

helpful team, app works well

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Really useful app, quick answer from the developer, especially Annie !

Store

Sapiens

Using app

38 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Globo tiene un excelente grupo de aplicaciones súper útiles y fáciles de usar, y un equipo de soporte eficiente. Muchas gracias a Helen por la ayuda brindada

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

amazing, super helpful and informative - thank you to Helen

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Un soporte increible por parte de Helen como siempre , me sirvio muchisimo ya que en cuestion de pocos minutos me configuraró los colores a la perfección , se los recomiendo muchisimo

Store

Moderce

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Getting the colors to show was a bit fiddly for me, but eventually it worked. Then I ran into a theme conflict which I couldn't solve myself. I reached out to the customer support and they reacted promptly and solved the issue right away. Even helped me understand how to troubleshoot myself should I switch themes. Special thanks to Helen who was fast and very friendly!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

vraiment au top !

Store

Nesyaa

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Fabulous and they help soooo much!!! Helen helped me to solve all my problems and cant be more thankful with her

Using app

About 13 hours

Total reviews

1

Average rating

5.0