Deodap review for GOAFFPRO ‑ Affiliate Marketing

1 / 5

Oct. 23, 2023

we have been a loyal customer of Goaffpro for the past three years and have relied on their service to manage our affiliate program. However, my recent experience has left me deeply disappointed and frustrated. Over the last three months, we decided to make the transition to the GoKwik custom checkout system, believing it would improve our user experience. Unfortunately, for the past 20 days, we've been encountering persistent issues that have hindered our operations. What's even more frustrating is Goaffpro's response to the problem. They claim that the issues we're experiencing are solely due to the custom checkout system, but I strongly disagree with this assessment. I have conducted a thorough analysis of our setup, meticulously testing different scenarios, and it is evident that the problem lies within Goaffpro's platform, not the custom checkout. It is deeply frustrating that they have swiftly shifted the blame to the custom checkout without conducting a thorough investigation. Our frustration has been exacerbated by their reluctance to investigate the matter further. As loyal customers with a long-standing relationship spanning three years, I expected Goaffpro to take a more proactive approach to address this issue. Instead, we've encountered resistance and a lack of willingness to explore potential problems originating from their end. This approach is far from the customer-centric service we had come to expect from Goaffpro. In conclusion, my recent experience with Goaffpro has been disheartening. While the service has been reliable and efficient for years, their handling of the recent issues related to the custom checkout has left us frustrated and dissatisfied. We urge Goaffpro to reconsider their position on this matter and commit to a comprehensive investigation into the issues their customers are facing. It's time for them to restore the trust of loyal customers like us by addressing the issues promptly and effectively.

Store

Deodap

Using app

4 months

Total reviews

8

Average rating

3.4

Developer Reply

Hi So the app was works fine with shopify chekout but not with gokwik checkout. In such a case, Logic dictates, then the issue is with gokwik checkout not with goaffpro. Over 40,000 merchants use the app with no issues whatsoever because the goaffpro app is fully vetted, thoroughly reviewed and regularly re-reviewed by shopify App Store team to ensure everything works as intended Gokwik is not a shopify approved app. You can ask gokwik team why they are not in Shopify App Store. Apps on the App Store are thoroughly reviewed by shopify for their compatibility to ensure smooth experience for merchants Unapproved and unauthorised apps not only violate shopify merchant terms but also breaks compatibility with other apps. Our support team also mentioned the same to you that custom unapproved checkouts cannot be reliably supported as they don’t follow shopify best practises Just ask yourselves, why is gokwik checkout not in Shopify App Store ? And you’ll have the answer as where the real issue is

GOAFFPRO ‑ Affiliate Marketing for Shopify
GOAFFPRO ‑ Affiliate Marketing
4.8 star
1,853 reviews

Goaffpro: Affiliate and Influencer marketing for your store

Developer
Shopify App Store