Great Mornings Coffee & Tea review for GOAFFPRO ‑ Affiliate Marketing
April 23, 2020
Right now I am about 3 days into my 15 day trial and my experience is not making me want to stay with the premium. The discount codes for my affiliates don't seem to work and I can't find anything helpful online to resolve the issue. I sent a message to them, but I am not hopeful for a quick resolution. Sent a message 3 days ago with nothing but a confirmation in response. I also didn't get an email about the affiliates that were waiting approval recently. I had high hopes, but right now I am thinking I may need to find another app.
[REQUEST FOR FOLLOW UP] Hi Kristin Your support ticket was replied to within hours of submitting, but probably because your contact email was incorrect you did not get the reply. Please check the Contact Email in Settings -> Notifications tab. Currently it is set to kristin@[email protected], which doesn't seem right. Now coming on to your question. Since you had manually set the expiry of the automatic coupons to 27-Nov-2019 (by editing the [APP]GOAFFPRO discount rule in Shopify), the coupons stopped working on that date. To make them work again, we ask you to either extend the expiry or remove the expiration date altogether. Also, your automatic coupons are set to apply on limited sets of products, so during testing, please ensure that your cart has those products, or you can also remove this limit in the Coupons -> Automatic Coupons section. Hope this helps, let me know if you need help with anything else.
Goaffpro: Affiliate and Influencer marketing for your store