Hogarr review for GA: Product Addons+Gift Wrap
Oct. 23, 2025
Unfortunately the app no longer works. Support never replied either. For $12+ per month (fluctuates), I rather going with someone else. Issues: 1) App displays add-ons on product page as expected. However, as soon as you select a different variation, the add-ons go away. Add-ons come back when you refresh page. NOOT GOOD for customer experience. 2) Lacks customization. For the price? Gee...you can get a lot of other options. 3) When you add an add-on on the product page, and then go to cart, for reason reason it is adding more items than what was selected (e.g. duplicate add-ons, other irrelevant and unselected add-ons.) This was a good app, but it's become abandoned. Support never replied. The billing doesn't fail every month. I'm tired of getting complaints about it. I am moving to another provider.
We truly sorry to hear that you had such an experience with our app. We always strive to provide a reliable product and responsive support, and it’s unfortunate that this was not your impression. We also noticed that you previously mentioned our Support Team was always helpful, and we truly appreciate that feedback. Please rest assured that we remain just as committed and ready to assist you if you decide to reach out again. However, as per now we could not locate any prior support requests from your account regarding issues with adding products or them disappearing from your site. According to our records, the app was not confirmed after installation on August 15, 2024, and it was later uninstalled on October 23, 2025. This means the app’s full functionality was never activated on your store. We also noticed that you reinstalled the app on October 23, 2025. However, there is currently no “Add to Cart” button visible on your store—only a booking button generated by a third-party app. As our app is a stand-alone product, it does not integrate with third-party applications. We completely understand that this functionality may be important for you; however, the setup you are aiming for is unfortunately beyond the app’s current capabilities. Warm regards
