All reviews

Rating Breakdown

  • 5
    94% (533 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    4% (22 ratings)

Reviews with Text

  • 100% (563)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2020

I've just started using this app but received great support. Nice projects coming ahead.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Uso l'app per creare contenuti pubblicitari, è molto pratica e sfruibile. supporto veloce e gentile. la consiglio!!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2020

I had Dixy help me with a major issue, or actually multiple issues, and much time was spent in helping, and so patient. So impressed with quality of help, many many thanks!!!!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Very good user support and trouble shooting via whatsapp, friendly and knowledgable support team. I will try it for a few more days and see how the google ads are performing!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Really good app and the customer service was excellent. Really fast and they follow up with you regularly for any issues you might have. Highly recommend.

Using app

4 days

Total reviews

7

Average rating

5.0

4 / 5 Share

April 30, 2020

Great system support, I appreciate the team. However I did find it hard to use the system and understand what is going on.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 28, 2020

This is a great app with great support. I had some issues and their team helped me out right away. .

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

What an amazing app! I brings all data to one place and it's very user friendly, easy to navigate around! Awesome support

Using app

About 11 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

April 14, 2020

I've had a good experience with Google Shopping, and I was looking to add more channels to see if it will work well for my store. I reached out to CedCommerce support team, I explained what I need, my goals and expected ROAS. I encountered a professional team that made me feel comfortable with moving forward with them. Customer support that really cares for you and your business is so rare these days - thank you!! Every message I send is getting a speedy reply with information I can understand and digest. Performance is much better than I ever had, who knew Google ads would play such an important rule in my business. Best application 100% satisfied Great customer service Highly recommended Cheers to the team Cedcommerce

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2020

I had trouble Verifying and Claiming my site. Swati was great walking me through it and helping me upload my products

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

Fantastic App! The representative Swati that I have had the privilege to work with has been extremely helpful, knowledgeable, and has demonstrated on several occasions what world-class support truly looks like. She not only has answered every question I had, but he also made me aware of other areas that would impact the performance of my feed that I was not aware of previously. That is truly valuable information to have. I do not typically come across this type of dedication and service.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 27, 2020

This is the most comprehensive and well thought out app for managing your product data feeds for Google - for pro marketers. Support is next level, they go over and above any other support for any other app i have, they have help me set up tracking on Google help to fix any problems i've had, we encountered an urgent issue and they responded very quickly and took care of the problem. Would not hesitate to recommend this. I used this app to sync my products to the google merchants and it was very clear on how to do that and whatever needed fixing they were there to help quickly and overall I would recommend it to anyone who is doing google shopping and merchants really easy and straight forward. I recommended this to everyone i know in ecommerce!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

The support is very helpful. I were helped with the sync of all products on Google Merchant and for each issue, the support was there. Thanks

Using app

5 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

great app!! Wonderful team ,great support which they tried their best to help me out with the set up and run the app

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

We are extremely happy with the product and amazing support. We tried every other product feed app out there and this is by far the best performing. Plus the support team went above and beyond to help us with a specific ask. Top notch. Since Shopify never was able to provide a solid Adwords feed app, we turned to Adwords and have been using it ever since. It is hassle free and keeps our products current in Google Merchant Center. Using the Traffic Booster is a must in today’s Google advertising world. They made it possible for me to navigate the confusing world of Google ads quickly and efficiently so that I can focus on my products. I would highly recommend! Every member of their team has been super nice and willing to help out. Wish all Shopify apps and support teams were this awesome! Thank You Swati and all Team !!! Gaboni Jewelers www.gabonijewelers.com

Using app

9 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I am very satisfied with this application has helped me achieve the integration between my store and google actions. We have already received the first orders.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

Dixy, Divya, Owais are very helpful along with the other staff. Thank you for all the continuing support!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

theatricalavenue Swati helped us at each step and we are very happy and would recommend this company because of her great service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 5, 2020

The plan renews itself every month and breaks the links to shipping settings which unpublished every listing. Many issues with Tech Support. Swati is not a real person but AI...the image is AI. When there were issues, IT would send you down rabbit holes researching errors which did not exist. We had to explain the errors and why they were occurring. Why does the app not notify when the links are broken...and which happens frequently which require complete reset of shipping settings which then requires feed to repopulate. After giving access to Google Account, added an additional third party email without our notice or approval. DO NOT USE THIS APP!

Using app

5 months

Total reviews

8

Average rating

1.8

Developer Reply

Dear PrinceofScots, The plan renews every month because its a monthly recurring plan that you chose, and you know that, but renewing plan has got nothing to do with any shipping settings. Shipping settings are broken because you used multiple apps for Google, which is not recommended and was told to you multiple times. You called our team member an AI, which is a totally an irrelevant term as you yourself have took taken their help on multiple occasions and it does not look professional on your end, and our member Swati has assisted hundreds of sellers so they are not an AI. Your third party email refers to merchant centre access which you yourself gave, and most sellers do, so how can we add something until you yourself give access. And its the same email that you gave access to. Please reach out to us for any clarifications, we will be happy to assist you. Thanks, Team CedCommerce.

1 / 5 Share

June 6, 2023

I use their ad agency service, they force me to use their app, I used to think that this ad service includes app fee, I didn't notice that it was an annual fee, I paid $399 for google ad agency service fee and $199 tiktok ad agency service fee. Google Ads is performing very poorly, ROAS is only 2, tiktok has not had a single order. I think they should refund me $125 for the remaining 11 months of APP fees

Using app

About 2 years

Total reviews

17

Average rating

3.6