Chile Crunch review for Tapita AI SEO Optimizer, Speed

Hi, This is Katy from Tapita. Thanks for reviewing our app. But we wanted to know why is there a 3-star review with no words please? We checked carefully and there isn't any fault from our app. You gave use 3-star review after our Chat agent supported you to fix your store errors at no charge, also increased your website speed even when you're using the free plan. We contacted you but still no response from your side. May you please contact us and let us know was there any problem? Regards, Katy