Rating

5.0

feedback

3,496

Reviews

chart

#102

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    24%
  • Less than a year
    54%
  • More than a year
    2%

Reviews Summary

The reviews for the Tapita SEO app are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users highlighted the quick response times, professionalism, and effectiveness of the support team members, particularly mentioning Liam, Remy, and Krystal. Customers appreciated the assistance in fixing critical SEO errors, improving site speed, and receiving guidance on SEO optimization. The app was described as easy to use, with actionable tips for boosting SEO rankings. Users also commended the clear communication and patience of the support team, especially for those who were new to SEO. However, a few users mentioned minor issues with the app's design and occasional delays in communication between conversations.

Highlights

Exceptional customer support and quick response times
Effective assistance in fixing critical SEO errors and improving site speed
Clear communication and patience of the support team
Ease of use and actionable tips for SEO optimization
Minor issues with app design and occasional delays in communication

Rating Breakdown

  • 5
    97% (3,385 ratings)
  • 4
    1% (52 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2025

Amazing customer support! I had literally opened the app in my Shopify admin after going live and started to look around when I got a message pop-up from the support team asking me if I wanted to fix my SEO errors! To my surprise, Liam was on the chat and ready to help with a huge amount of critical errors that were picked up after the first scan. He guided me through the steps needed and set up a bulk update template for me to fix missing meta descriptions as well as missing H1 headers. We went from around 40+ critical errors down to zero in no time. Liam also guided me on where to fix SEO manually in the app, which really helped me find my way around. All that with only having a free account, I am blown away by the level of service! Thanks, Liam and Tapita Team, awesome app and awesome customer service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

Great app, great customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2025

Very helpful with SEO audit and fixing critical errors as well suggesting other features to help with website .

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2025

It has the functions i was looking for, an easy working speeder with one click and with no bugs, the app goes free and has a good support response, you cant ask for much more.

Store

VicHome

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 15, 2025

The customer support is great

Using app

19 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more