srroo review for Tapita: SEO Optimizer & Speed
Sept. 10, 2024
Using a product bulk edit tool to fix SEO is much better and consistent. and doesn't revert when you uninstall. i tried the speed option also compared to other SEO tool its terrible.so back to the other one. better stick in general with bulk editing tools rather than SEO tools. overall overrated app. Update to Feedback: A Nagative review would have been left regardless of a refund or not, it’s about giving a view and experience, so others will benefit. i got other seo apps because i like to compare before committing, the errors you are mentioning, those apps offered better details actually about them than yours and how to fix it (there is automate features as well) but i intentionally left them for my own reason. As mentioned before to you. Some apps offer FREE version where you really can test the real functionality before committing. Yours DOESN’T and therefore you are forced kinda to subscribe to see how it performs and simply wasn't good and it would take a another full paragraph to write them all.
Hi Srroo, Thank you for taking the time to use our app and for sharing your feedback. We noticed that you've been using another SEO app, and despite that, our analysis showed several SEO errors on your store. We offered to fix these issues for you at no additional cost but received no reply from you. We understand that you've left a negative review after we deny issue a refund, which was based on our refund policy and the fact that your request did not meet the qualifications for a refund. To clarify the functionality of our app regarding SEO: Our Meta template feature allows you to edit your meta tags, it will show in live page, without altering the backend meta data. This ensures the safety of your original meta data, and it's completely free to use—you do not need to pay for this feature. We've designed it this way because we've encountered numerous cases where customers' data was messed up after uninstalling other SEO apps. Our approach helps prevent this issue. Regarding speed: Our speed approach focus on Real user experience, rather than Just outdated Lab simulated speed, we care more about for Core Web Vitals and real user experience, which are critical factors for search ranking, bounce rates, and conversion rates. You haven't yet engaged with our team on the specifics of Core Web Vitals, so we're unsure why you said our speed is terrible. For other merchants reading this review, we have a clear refund policy in place. We always support refunds when there is an issue on our part or if the customer works with us to address any concerns in a fair manner. Additionally, we offer a free version of our app so that you can try it for as long as needed before making any decisions. Once again, thank you for your time and feedback. Best regards, Tapita team
