WJD Exclusives review for Tapita AI SEO Optimizer, Speed

Dec. 27, 2025

This 1-star review isn’t even about Tapita’s coding ability. When they actually get on a task, they’re good. The 1-star is because when something critical breaks and you’re losing sales in real time, they become impossible to reach in any meaningful way. Their live chat team’s response was basically: “Sorry, I’m trying to find someone,” and that’s where it ends — no ETA, no escalation, no person accountable, no emergency process. Just a dead end while your business bleeds. If you’re charging businesses hundreds of dollars for ongoing maintenance, you need an on-call rotation for emergencies. “We only operate during business hours” is not an acceptable answer when the issue is a broken order submission/checkout flow. When shit hits the fan, they’re nowhere to be found. That’s the problem.