All reviews

Rating Breakdown

  • 5
    91% (684 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2022

It's the best app. Shubham provided perfect support. It supports multiple languages and can advertise shopping in multiple countries.

Store

082plus

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

We had a problem with the display of our product images on Google. We then contacted AdNabu support and the problem was solved quickly and professionally. Excelent support. Special thanks to Ashwitha ;-)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 17, 2022

I am not sure how it's possible for this app to get so many 5 star reviews. It's completely covered in bugs which makes it pretty much non-functional. For example, it doesn't pull the SKU/GTIN and causes a lot of faulty errors to the feed data, it doesn't pull all the images for the listings, it can't pull the product categories for Google, it fails to pull the shipping information.... an app with this many errors can actually get you blocked and banned with Google. It's a pity because the menu structure is clean and nicely structured. And what we really found completely unacceptable is the immediate misuse of our contact details for constant calls and emails, without our permission. We've been stalked with emails from this company, even after uninstalling the app, with the latest response being: "Sod it, I am assuming that you opened our email but chose not to reply. No problem. Thank you for being yourself. I humbly request you to never try any of our other apps! " Hm, yeah. Thank you for showing YOUR true colors. I can assure you none of your apps are of ANY interest to us whatsoever. Why on Earth would a bug-infested app be of interest to anyone? There are thousands of other apps to chose from. Your assumption that a potential customer is obligated to waste work time providing feedback on the many bugs in your app and be in constant communications with you to please you, is pretty sad. A professional developer use tools to be aware of any bugs - yours is covered in them and it's not our job as a user to keep resolving them for you, keep listing the seemingly endless ones yours have, or keep waiting for your 'developers' to fix them.

Using app

1 day

Total reviews

3

Average rating

2.3

Developer Reply

Hi We call our customers only if they are facing any issues. We do this to proactively help them fix whatever issues they might have, as email and other async communication take time. Coming to the issues you faced, SKUs are mapped to MPN by default as recommended by Google. Barcode is what is synced as GTIN by default. If you want to map SKU as GTIN, we can do that. You just had to ask our support team. Images, shipping information, etc., are all synced by us by default. I don't know the issue you were facing, being honest. Our app can also sync Google Product Category via metafields. Documentation on this is available in our help articles. But unfortunately, we never got an opportunity even to understand your issues. You said the app is not working via chat and immediately left a 1-star review. You also did not respond to our chat/email/calls. We are a small team, and I think this is unfair. Anyway, If you ever want to work with us again, feel free to install the app. But please allow us time to at least understand your concerns.

5 / 5 Share

Jan. 11, 2022

The app is fine but doesn't work with your Shopify analytics reports like the google Shopify app does. However, this app has improved our Google Shopping campaign sales.

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 11, 2022

A must have app for setting up google shop. Super easy to set up. I struggled for weeks to get my products to appear on google shop, so gave a few apps a go. Literally setup this app, followed the step by step instructions and my products appear on google shop the next day in a competitive ranking without any additional campaign support. I also reached out to their team for support, just to validate I had done everything right and they were really helpful, jumped on a call and worked through things with me. Super impressed.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

Great app, it's has many great features and it's easy to use. 100% recommend this app to any one wanting to easily bulk edit / update their Google Shopping products.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Works great so far. The support was really friendly and supportive! Thanks for the help! Would recommend that app.

Using app

2 months

Total reviews

14

Average rating

4.8

5 / 5 Share

Jan. 4, 2022

Wow, what can I say. We swapped from the shopify inbuilt google app to this because we had issues with the GTIN/Barcodes syncing over to GMC. Had a small issue that was resolved by support quickly within a few hours to get the app up and running on our store. Got into the app and started looking around, plenty of support for multiple countries out of the box and a breeze to setup and sync with our current GMC already running. We then had a bit of an issue that I reached out to support for. I was replied to quickly and given some great advice to work with even though it was more a quirk of Google than the app itself. The team are very very helpful in getting it setup and running and cant thank them enough. The app has definately helped the quality of our GMC feed and pointed out where we were failing and decrypting googles warning system Highly rate this app and the support. And its FREE!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 4, 2022

This app is fantastic, but what's better is the support they're offering. Wonderful service, fully recommended.

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 3, 2022

Good App, easy to use, easy to get good help when we have questions, would recommend adding this to your site.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Great App! Love it. Everything is seamless and functions well. Couldn't be happier with the results.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Just started using this app and it looks very promising! The staff has been great at explaining how everything works with Google.

Using app

25 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Dec. 28, 2021

Fin app for de som er nye med Google Ads. Den overfører produktdata til Merchant senter, og gjør det enkelt å opprette Shopping Ads. Anbefaler til alle som er ferske med nettbutikk og Google Ads.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

My store is small with only a few dozen products, as I am just starting out. I was able to set up and refine my Google shopping feed product data very easily and with the app's guidance to meet Google's requirements. All of my products have been approved by Google. I couldn't be more pleased with the results from using this app. Thank you AdNabu!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

The app and support team have exceeded my expectations so far. I am very happy with how easy it seems to be to use and even happier with being able to speak directly to a support team member if needed.

Store

ODD SOX

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 27, 2021

De momento la estoy usando y es muy rápida, el servicio de apoyo es realmente valioso y contesta muy rápido. Estoy muy contento con la aplicacion

Store

Mababy

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Great app! It can even manage metafields to fine-tune the Google Merchant Center supplemental feed as well

Using app

8 days

Total reviews

12

Average rating

4.0

5 / 5 Share

Dec. 24, 2021

I had long-time questions about the "warnings" from Shopify which indicated that my products were not showing up on Google. Shopify articles and online searching was not resolving my questions. The AbNabu support service was excellent and committed to answering my Shopify questions! The customer service representative was persistent in helping me resolve my issue which is so rare these days. She even scheduled a Zoom call with another representative which cleared up my questions immediately. It was great to have a live person who was dedicated to resolving my issue!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

I had a few problems with the shipping issue getting disapproved but the support team were amazing in helping me with quick response time. Great team!

Using app

Almost 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 22, 2021

Great app! I like the Improve Score option, it really helped me with listing my products. Customer service was really good and quickly responded to my questions.

Using app

4 months

Total reviews

1

Average rating

5.0