Nabu for Google Shopping Feed
All reviews
I found Shagufta very friendly and helpful. She has the patience of a saint.
Just downloaded and configured app. This review is based on initial ease of set up and customer support. SetUp is easy and customer support is next level. Neha was amazing.
Ashwitha from support was very helpful. We asked if Nabu would be able to help with our our google merchant center suspension for misrepresentation. Although she stated she was not sure it that was something that could definitely be resolved for us, she still did checks on our website, policies etc as well as some suggestions for us to use.
Been using so many feed apps, this is by far one of the best to fully take your store to the next level .. form Customer support to actually optimizing your feed!
Dear The Warehouse Salon admin & team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu
Bislang bin ich sehr zufrieden. Die App macht es mir einfacher, Google Merchant Fehler zu beheben (age group und gender) und so mein Listing bei Google zu verbessern. Auch die Nabu KI für Highlights ist super. Der Support antwortet schnell und zuverlässig. Preis ist fair!
Priya helped me so much to get my store to show on Google. I am waiting for my campaign to show but she really helped to make sure my products were visible. I greatly appreciate the help that Nabu has provided for me.
Wonderful support, thank you Neha!
Amazing app and a wonderful customer service
Dear ناس سنت admin & team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu
Great plugin experience, excellent after-sales service, five-star review.
Brilliant app, great support. Does just what we needed after trying a few different apps that didn't work properly. Would highly recommend.
As always, fast and in-depth solutions given.
Dear Cosmeau admin & team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu
I’ve never seen an app this problematic in my life. 1- It doesn’t sync the Product Type fields correctly. 2- Customer support always says “we’ve escalated it, you’ll be notified by email,” but no email ever comes and the issue is never resolved. 3- You're not sending the first image of the product, you're sending the first image of the first variant. If the variant has no image, then you allow sending one of the first few product images (1st, 2nd, or 3rd). There's a big difference between a listing image and a variant image, and I already explained this during the video call. I'm still waiting for a proper answer. 4- I even recorded and sent a Loom video to explain everything clearly, but the issue remains the same. It feels like they pretend to listen, but nothing changes. 5- Most tickets never get a response, except maybe 1 or 2. 6- Product titles in Merchant Center were automatically appended with Variant Option Names and Values, causing character limits to be exceeded. I had to manually fix this using Excel import/export. Trying to explain anything to support is incredibly difficult — it feels like they go out of their way not to understand you. In short: If you're a small or new store, maybe it’s fine. But if you manage products with 40–80 variants each, avoid this app. You’ll regret it.
Hi Sami, Thank you for your feedback. We appreciate your support and the opportunity to serve you. Your special request for the variant images required custom development, which took additional time to ensure it met our quality standards. We apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we're committed to improving our processes to better accommodate such requests in the future. We hope to serve you again and provide an experience that exceeds your expectations. Best regards, Sampy Mishra, Customer Success Manager, AdNabu.
I would recommend. Customer service is great and the app takes care of so much of the hassle of getting your products listed in google shopping.
Customers service perfect. Apps works good
very nice app to use, and support team
Good App. Shagufta explained everything and issues got resolved.
I have been used this app for 3 years, at the beginning I had no issue with them. But lately they import products with missing colors and missing size, even if I told them about this issue about 7-10 days ago, they never bothered to fix the issue. Now I do not know what happened in my merchant center from 120 clicks per day it god sudden drop to 19 click also with 60-70% drop in impressions. I had no issue with merchant.
Dear Antonios admin and team, Thank you sincerely for taking the time to update your previous review. We truly appreciate your willingness to reconsider and share your revised experience. We understand there might have been some confusion regarding the issue you experienced. Upon reviewing your account, our team identified that the expiration dates were added to certain products in your account that had caused the product removal upon expiry from your Google Merchant Center account. We're glad we could quickly pinpoint the cause and work towards a successful resolution. Thank you for allowing us the opportunity to assist you, we truly appreciate your trust and patience throughout the process. Your satisfaction remains our highest priority, and we're committed to continuing our efforts to maintain the high standards of service that you deserve from AdNabu. Thanks again. Warm Regards, Ashwitha A. Team AdNabu
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