All reviews

Rating Breakdown

  • 5
    95% (91 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2023

Absolut sinnvolle und übersichtliche App zum fairen Preis. Besonders begeistert bin ich von den äußerst netten und hilfreichen Support-Mitarbeitern. Vielen Dank für die große Unterstützung bei der Lösung meiner Feed-Probleme! (Besonderer Dank an Anna;))

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hallo! Ich wollte Sie nur wissen lassen, wie viel uns Ihre Bewertung hier bei Omega bedeutet. Wir tun alles, um unseren Kunden den besten Service zu bieten, und es macht uns immer den Tag, wenn ein Kunde dies zu schätzen weiß. Nochmals vielen Dank und wir hoffen, Ihren nächsten Besuch genauso positiv zu gestalten. Habe einen wunderschönen Tag!

5 / 5 Share

Feb. 5, 2023

J'ai eu une formidable expérience quand j'ai contacté le service support. Ils m'ont aidé à vérifier mes défis et à apporter les solutions adéquates.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci d'avoir pris le temps de laisser cet avis. Nous apprécions la chance d'aider nos clients avec d'excellentes expériences, donc vos commentaires sont une si grande motivation pour nous de fournir des services exceptionnels !

3 / 5 Share

Jan. 23, 2023

Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

Jan. 18, 2023

Facilitou muito o meu trabalho. Me economizou muito tempo que iria disperdiçar adicionando produtos. Recomendo baixarem o aplicativo.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado por esta revisão de 5 estrelas. Nós realmente apreciamos você ser um cliente e ajudar a compartilhar a palavra sobre nós. Estamos aqui para você a qualquer momento.

5 / 5 Share

Jan. 18, 2023

Guter und sehr schneller Kundenservice. App macht genau was sie soll und ist uns eine sehr große Hilfe.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Wir schätzen die Möglichkeit, unsere Kunden mit hervorragenden Erfahrungen zu unterstützen, daher ist Ihr Feedback eine großartige Motivation für uns, hervorragende Dienstleistungen zu erbringen!

5 / 5 Share

Jan. 13, 2023

The chat assistance has been incredibly helpful and has provided prompt polite responses. The program is fantastic and incredibly useful to me. Joyce, I'm very grateful to you! I appreciate that you have the best Google Shopping feed app ever. The clarity of the document is superb, so I can put it up quickly. I'm fortunate to have this team. I firmly advise everyone to give it a shot.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞 Cheers, Joyce

5 / 5 Share

Jan. 3, 2023

il centro assistenza ti risponde in pochissimo tempo, consiglio per chi ha molti prodotti con varianti l'assistente con cui parlavo, si è collegata al mio GMC e ha sistemato personalmente tutti i bag che risultavano per poter avere tutto operativo. il tutto è successo in 5 minuti e non i vari giorni come capita con altre app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, non capita tutti i giorni di ricevere feedback dettagliati e ponderati come i tuoi. Ma fidati di noi quando diciamo che non passa inosservato. Il tuo commento ci ha fornito informazioni preziose sui servizi che forniamo a Omega. Ti ringraziamo sinceramente per aver dedicato del tempo a condividere i tuoi pensieri con noi.

5 / 5 Share

Jan. 1, 2023

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Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Dec. 29, 2022

The support team and with the Anna support it's excellent. they really help you with your website and any issue you may have!! I want to add, that during the last 3 days I have had a lot of problems with google and Anna, she has given me her help and support in so many things, both with my website and configurations and although it is not her real work I appreciate all the effort and hours dedicated to helping me solve all these problems.

Store

Guapii

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

5 / 5 Share

Dec. 12, 2022

The best customer service I've ever had. Thank you from the bottom of my heart. Tracy was helping me with passion. I loved it

Store

TALLEK

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Dec. 8, 2022

Exactly what you are looking for, you can export the file according to GMC standards. Easy-to-use interface, enthusiastic support even customized for you to use. Everything is very ok. you should try and feel. (Vietnamese) Đúng cái mình đang cần tìm, bạn có thể xuất file theo tiêu chuẩn của GMC. Giao diện dễ dùng, support nhiệt tình còn custom riêng cho mình sử dụng nữa. Mọi thứ đều rất oki. ae nên thử và cảm nhận.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰 Team Omega chân thành cảm ơn review của bạn đã tiếp thêm rất nhiều động lực cho team trong quá trình phát triển app và hỗ trợ khách hàng! Rất mong team Omega sẽ tiếp tục được hỗ trợ bạn sử dụng app trong nhiều năm nữa!

5 / 5 Share

Dec. 8, 2022

This is a very Good App for the Google Shopping Feed. Customer service highly responsive and helpful.

Store

Bebeco

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

We're thrilled to hear that you find our app amazing! 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌

5 / 5 Share

Dec. 1, 2022

Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

Nov. 30, 2022

The app was pretty straight forward to set up, I had help from both Wendy and Joyce for minor issues I had and they were amazing in helping me sort them. I had a issue syncing up my products to the GMC. My only complaint is I think the "Fetch Data" button should be moved from the price plan section to the dashboard section. Other than that, everything was straight forward.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

5 / 5 Share

Nov. 27, 2022

Feels like Joyce and her team is providing best support, they're almost 7'24 online for help. Also app is way better than Shopify's core Google channel, i think.

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

5 / 5 Share

Nov. 25, 2022

One of the best support team I ever encounter. They spend with my shop like 2 days for resolving google error on Google Merchant Center. Amazing team and support

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Nov. 24, 2022

Great support with the switchover to the new app, very responsive and Anna even produced a video guide for me to follow, thanks so much.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰 Best, Anna

5 / 5 Share

Nov. 23, 2022

I used this app to correct errors in merchant centre. Tracy and her team have been absolutely marvellous and helping me every step of the way in correcting our issues. Highly recommended.

Using app

9 months

Total reviews

48

Average rating

4.8

Developer Reply

We’d like to thank you again for taking the time to write this review of our Omega - Google Shopping Feed app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

5 / 5 Share

Nov. 18, 2022

Customer support was very helpful and app works seamlessly. I will be using this for all my agency clients going forward who need an easy feed setup.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

5 / 5 Share

Nov. 17, 2022

offer kindly support and help me to fix it soon,when i can not work out the issue that the app support help me to check it and help to update Google feeds

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗