All reviews

Rating Breakdown

  • 5
    91% (70 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (6 ratings)

Reviews with Text

  • 100% (77)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 28, 2025

I spent 349 dollars on an app that promised a one-time price, and now I find myself paying 100 dollars a month to continue using the service. It's a scam! I want my 349 dollars back! I will report the incident to the competent authorities having proof with screenshots and videos of the one-off payment from when I signed up for the subscription

Store

ToPlant

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

July 8, 2025

Misleading Pricing – One-Time Payment Was a Scam I purchased this app for a hefty one-time fee of $349, trusting the promise that it was a lifetime deal. Now the team has unilaterally shifted to a subscription model, completely going back on their word. This is deceptive and unethical—if I had known this was temporary, I would have never paid that amount. It feels like a bait-and-switch. No grandfathering, no courtesy notice—just a stealthy push into recurring fees. Shopify should look into this behavior. Absolutely do not recommend this app unless you’re okay with being blindsided down the line.

Using app

Over 2 years

Total reviews

8

Average rating

4.5

Developer Reply

We're truly sorry to hear you're unhappy with the pricing transition. When you purchased EasyTag in 2022, we offered a one-time payment option, which was valid and honored for over 18 months. During that time, you received full access to the app with no recurring charges. We’re proud we were able to offer that value. In 2024, Shopify introduced major changes to how ecommerce tracking works—particularly around Checkout Extensibility. These updates required us to completely rebuild core parts of the app to remain functional and compliant. To support this ongoing work and continue providing reliable service, we had to transition to a subscription model. This change wasn’t taken lightly, and we understand it may be frustrating—especially for long-time users. We reached out to affected customers during the transition and have always welcomed direct communication to help find fair solutions. We stand by the quality of our app and support, and we remain committed to transparency and fairness. If you're open to it, we’d be glad to continue this conversation privately and work toward a resolution.

1 / 5 Share

July 3, 2025

I initially purchased it because it was advertised as a one-off payment - which, by the way, was quite expensive. Now, they're shifting to a subscription model, and the new pricing is far from affordable. This sudden change feels misleading and unfair. I genuinely feel scammed. If I had known this was coming, I never would have made the purchase.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear that you're disappointed, and we appreciate you taking the time to share your feedback. We understand how frustrating it can be when pricing models change. Our shift to a subscription model was not a decision made lightly—it was necessary to ensure we can continue delivering a quality service, updates, improvements, and support in a sustainable way. That said, we completely understand your concern about fairness. We are currently exploring options to better support early adopters like you—whether through extra features, discounts, or other ways to recognize your loyalty and investment. Please reach out to us directly, so we can look into your situation specifically and do our best to make things right. Thank you again for your honest feedback—it helps us grow and improve.

1 / 5 Share

May 15, 2025

Cannot recommend. Neither easy to use or intuitive to use. Wasted MONEY..

Using app

12 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, Radi from Easy Tag here. Thanks for your feedback. You have used the app for 12 minutes only. I'm so sorry it didn't work for you. We'll be more than happy to help you out, if you change your mind. All the best!

1 / 5 Share

April 30, 2024

App doesn't work. I followed instruction carefully and then tested the website using Google Tag Assistant and the site failed the Google Tag Assistant test. I manually entered the Google Tag and only then did my site pass the Google Tag Assistant test.

Using app

About 5 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 6, 2022

La aplicación no funciona correctamente y el soporte es prácticamente inexistente .. una vez que pagas no hay soporte de ningún tipo..

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, I'm Radi, the founder of Easy Tag. I can see 1 email from you on Oct 4th, 13:53pm. We have replied 10 minutes later. Could you please reach out to [email protected]. We'll be happy to help you out guys, Thanks, Radi