All reviews

Rating Breakdown

  • 5
    93% (264 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (10 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 18, 2024

lt not work, Customer support is slow to respond, usually taking 3-4 days, As they charge, they only provide the service once, and after a few months it doesn't work at all

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

June 14, 2024

Perfect all the way saad was helpful highly recommended

Using app

--

Total reviews

15

Average rating

4.9

5 / 5 Share

March 16, 2024

I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful. Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out. What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support. I highly recommend giving this app a try. Their support alone makes it worth it!

Store

Buyngs

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2024

Support staff was very attentive and helpful!

Store

PokeRvm

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Thank you very much!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Always great service

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

The team at SMPS is so helpful and reliable! they were able to help me set up my code correctly since I think I was doing something wrong. They came in and handled the entire thing for me. I would recommend this app.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

I had a problem with the app. Got Chatting with a representative who was nice enough to educate me on what the requirements for the badge is. Not what I wanted to hear, but they surely gave me the knowledge to overcome the problem.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Firstly, it is great that this app is a "one time charge" and not a "subscription" app which so many other extensions unnecessarily use. Next I would like to thank Saad for his great support in helping me setup. I had a problem where I was using Merchant Center Next, which does not support the current integration for Google Reviews, however there was a workaround. Saad basically did most of the work for me and within a few minutes Google Reviews was working on my store. I can definitely recommend this to others in a similar situation to myself.

Store

Bleep

Using app

About 12 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 16, 2024

EXCELLENT SUPPORT AS ALWAYS

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Am tech illiterate. Have emailed them 4-5 times since downloading this very straightforward app to ask (in hindsight) very straightforward questions. They responded quickly and kindly every single time. Great app and service. We recommend!!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Good support. Helped me with my questions about the setup

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I could not get it to work following the simple instructions. I tried everything. After reaching out to support they were able to fix the problem right away.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Very useful app and very helpful customer service. All around happy with the purchase

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Super fast service. Saad was very helpful. Went above and beyond. I use multiple app from this company and they are super reliable.

Store

Tilezz

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 30, 2023

Super Easy and great support

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Great product and great customer service.

Using app

About 1 month

Total reviews

6

Average rating

3.8

5 / 5 Share

Nov. 21, 2023

Had a wonderful experience working with Milan Vaghela. All of our questions and concerns were addressed 10/10 would recommend!

Using app

5 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 9, 2023

I reached out to the team and they promptly responded & helped install the Google Customer Reviews Pop-up. Very Quick and Easy Process. Excellent Customer Service! Highly Recommended. Thank you!

Using app

1 day

Total reviews

3

Average rating

5.0