SMPS Google Customer Reviews
Google Customer Reviews Integration by Simprosys InfoMedia
Rating
4.8
feedback
283
chart
#5,761
All reviews
Rating Breakdown
March 16, 2024
I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful. Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out. What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support. I highly recommend giving this app a try. Their support alone makes it worth it!
March 6, 2024
The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.
Feb. 16, 2024
The team at SMPS is so helpful and reliable! they were able to help me set up my code correctly since I think I was doing something wrong. They came in and handled the entire thing for me. I would recommend this app.
Feb. 8, 2024
I had a problem with the app. Got Chatting with a representative who was nice enough to educate me on what the requirements for the badge is. Not what I wanted to hear, but they surely gave me the knowledge to overcome the problem.
Feb. 6, 2024
Firstly, it is great that this app is a "one time charge" and not a "subscription" app which so many other extensions unnecessarily use. Next I would like to thank Saad for his great support in helping me setup. I had a problem where I was using Merchant Center Next, which does not support the current integration for Google Reviews, however there was a workaround. Saad basically did most of the work for me and within a few minutes Google Reviews was working on my store. I can definitely recommend this to others in a similar situation to myself.
Jan. 12, 2024
Am tech illiterate. Have emailed them 4-5 times since downloading this very straightforward app to ask (in hindsight) very straightforward questions. They responded quickly and kindly every single time. Great app and service. We recommend!!
Jan. 2, 2024
I could not get it to work following the simple instructions. I tried everything. After reaching out to support they were able to fix the problem right away.
Dec. 29, 2023
Very useful app and very helpful customer service. All around happy with the purchase
Dec. 21, 2023
Super fast service. Saad was very helpful. Went above and beyond. I use multiple app from this company and they are super reliable.
Nov. 21, 2023
Had a wonderful experience working with Milan Vaghela. All of our questions and concerns were addressed 10/10 would recommend!
Nov. 9, 2023
I reached out to the team and they promptly responded & helped install the Google Customer Reviews Pop-up. Very Quick and Easy Process. Excellent Customer Service! Highly Recommended. Thank you!
Oct. 18, 2023
Simple to use and amazingly responsive support - definitely worth the money!