SMPS Google Customer Reviews
Google Customer Reviews Integration by Simprosys InfoMedia
Rating
4.8
feedback
283
chart
#5,761
All reviews
Rating Breakdown
Review RSS Feed
June 10, 2023
The app works very well and does what it claims. Customer service was very helpful and responsive when I needed them. Thanks!
June 7, 2023
Super helpful team. I am new at website work and the team at Simprosys were very quick at replying to me and checking everything was working fine. Thank you! Highly recommend.
June 3, 2023
Wonderful customer service. Quick response, professional service. Would recommend for ppl who want a google customer review properly installed.
May 23, 2023
they have great customer service I really recommend their app. Their customer service is very fast if you have any problem they can help you.
May 19, 2023
Easy to set up and the guys on the help desk are very very helpful. Would recommend. Much easier than trying to figure it all out manually.
May 9, 2023
great customer service and they check for me to install it correctly, all their apps are great and they help step by step
May 1, 2023
Very responsive!I got a problem and tried to contact them, they get back to me in just 10 secs, I love their products!
April 24, 2023
good,Help me with questions and doubts. But the reviews need to be collected to 100 to be displayed, and it takes time.
Dear Merchant, Please accept our sincere thanks for sharing your feedback. As per your review description, please allow me to inform you that the criteria of having at least 100 reviews in the past 12 months' time to display the seller rating for any store are defined by Google itself. Our app helps you complete the technical integration for the Google Customer Reviews program with your Shopify store only. So it has no control over collecting seller ratings or displaying them with Google Customer Reviews Badge or Google Ads. It is entirely managed by Google itself. Hope this helps! Also, Please feel free to get in touch with us for any further assistance. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia
March 29, 2023
App is mostly useless. It installs code google gives you for free. Thats generally fine as its at least supposed to save you the time. However the code that was installed automatically had a bug in it that prevented the popup from working. Therefore had to fix the code and install it myself which defeats the entire purpose. I sent a support ticket before trying to fix it with no response. Out the $ and time as I probably spent more time debugging the issue than just doing it myself from the get-go.
Hello, Apologies for the inconvenience caused to you due to the delay in replying. We usually strive to reply to our merchants within 24 hours but sometimes, due to a heavy flow of support tickets or limited resources, it may take longer time to respond. Also, We have already replied to you via your original support ticket. Hope you have got. If you are still facing any issues with the app setup or Google Customer Reviews Program, please reply back to us via the same email. If you would like we can also arrange a Google Meet call with a screen-sharing facility. Thank you so much. Milan Vaghela Product Lead - Simprosys InfoMedia
March 2, 2023
Wonderful tech support, helped me with installing, troubleshooting, and general information. Highly recommended!
March 2, 2023
We just installed this app. The customer support in getting it up and running was outstanding. The app is too new to assess its effectiveness; however, we use another app by this same company and it is excellent. I expect the same from Google Customer Reviews.
Feb. 14, 2023
great service best support, recommend all to use this google service pay one time only , get best support.
Feb. 9, 2023
It's a very simple app with some ways to modify settings. Their service has been responsive and helpful. At one point, we asked them to modify the app so that the reviews only show up on our USA domain and turn it off on international domain versions of our site. They were quick to implement the changes, and I am overall satisfied.
Jan. 17, 2023
App works great and customer service was perfect in getting the app integrated and set up into our store/theme. Great price and easy to use. 5/5 would recommend!
Jan. 11, 2023
They were very responsive when I reached out for help getting the app to work! Works great. I've used a bunch of the Simprosys apps and they're amazing!
Dec. 22, 2022
100 stars! I have numerous Simprosys InfoMedia apps because the level of support is impeccable and the apps make my ecommerce life so much easier.
Dec. 2, 2022
Amazing customer service support team. Anytime I need help they are there to help fix my problems! I would recommend very trustworthy!
Nov. 22, 2022
Amazing support team! They have always been super quick in responding to questions and providing assistance.
Nov. 8, 2022
Amazing support. They helped me straight away when I needed some integration assistance. All is working perfectly. Thanks!
Nov. 8, 2022
The support is fantastic on this. They accessed my account and set everything up for me. Brilliant service. Thank you.