All reviews

Rating Breakdown

  • 5
    93% (264 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (10 ratings)
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5 / 5 Share

Sept. 29, 2019

Fast customer service, very helpful, would recommend :) I emailed and they put our code right straight away. Five Stars from us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Nice and fast customer service. They helped me with the coding. And now it is working perfect. 5 stars from us!

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 24, 2019

Well worth the money. They will even log into Google Merchant Center and then Shopify to do it for you if you are struggling. They helped with troubleshooting and even the advanced features of the tracking code.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2019

GREAT customer service !! We had problems understanding the app setup process and Amit helped us very fast!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2019

Customer Service is great, they helped me to set up the APP and their response was at the same time!! I highly recommend, Thank you for your service!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Great app I love it and definitely worth the 25.00 dollar charge. I am sure this will more than pay for itself.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 28, 2019

Great customer service and an easy install. Highly recommend these guys and their apps! I've contacted support numerous times - they were always prompt and never got frustrated. The support is what pushed me over the edge to rate Simprosys 5 stars.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 24, 2019

Outstanding service from these guys, I have had two issues (my settings) and they have responded within a few minutes and fixed each time, model for excellent customer service.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2019

Super easy integration and the staff is really helpful to work with. They answer any and all questions you have. This is a no-brainer add-on you need for an e-commerce business that doesn't have a fulltime web developer.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 18, 2019

Great support, the app does what it is supposed to do and saves some hassle if you don't want to spend to much time in the code yourself.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2019

5 stars hands down. Unlike other apps, this is a one time fee. I thought I followed the instructions but couldn't get it to work. Emailed support and they logged it and fixed it for me within 15 mins from emailing them. This would best the $25 I ever spent on an app.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2019

Best support ever! As I have zero knowledge about IT but Milan gives 100% support and solve all the problems. Thank you so much!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2019

Very fast and helpful service form Simprosys. Further comments are possible after getting a few Google reviews.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2019

We installed the app and had an issue getting the code to work. Sent an email off to Support and within an hour we had a reply. The team fixed our issue straight away which was brilliant. The one-off charge is also a MUCH better deal than some other apps out there that charge a monthly rate. Thanks so much guys!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 6, 2019

Works Perfect. Good customer service. Will consider this company for future. Fast response time. Thank you.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2019

This is a fantastic app that helps take the confusion out of setting up Google Customer Reviews. The one time (not recurring) fee is affordable. I have used this on two stores and am very happy with the app.

Using app

34 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 14, 2019

So far so good. Waiting for the reviews to start rolling in. Amit and Symprosys are helpful and responsive as always on this app as well as the many others that we use them for

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

Great customer service, they are very quick to answer questions and resolve problems with the integration. The application works very well. Highly recommended!!

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

May 2, 2019

Great and Quick Customer Service! App works great and integration is flawless. Highly recommended for all small business owners.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2019

We have been looking for an easy way to add a Google Review Rating to our online business (SleepQuiet Nasal Strips) for some time without any success. Doing it ourselves was just too complicated. Adding this APP has been quite simple and the one step where I stumbled the customer service was immediate and excellent. Google Ratings are critical and this APP is a great way to get there..

Using app

1 day

Total reviews

1

Average rating

5.0