Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
3.5
feedback
140
chart
#978
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
2%
-
Less than a month
37%
-
Less than a year
34%
-
More than a year
15%
Reviews Summary
The reviews for the Gooten Shopify App are mixed, with a combination of positive and negative feedback. Positive aspects highlighted by users include the wide range of high-quality print-on-demand products, ease of use, good customer service, and quick order fulfillment. Users appreciate the variety of items available for customization and the seamless integration with Shopify. However, negative feedback revolves around issues with support service, long production times, difficulties in working with specifications for designs, slow response times from the support team, and quality issues with some products like phone cases and blankets. Some users also mentioned problems with billing and shipping costs.
Highlights
Review RSS Feed
All reviews
Oct. 5, 2025
bad support service no email back when i have question..long production time
Sept. 26, 2025
I used Gooten for POD for about 6 months... All of a sudden multiple orders were not being pushed properly to Gooten. I contacted customer support several times to try to fix the issue. Following their instructions now my entire store will not connect with Gooten. I have emailed, and emailed, and emailed asking for help but their support team is slow to respond and doesn't have any explanations nor solutions. Avoid at all cost...or it might cost you business.
Sept. 19, 2025
I have been using Gooten for over a year now. For mostly Woven Blankets and desk mats. I have consistently received 5 star reviews on Etsy until the past month. My customers were not getting their products on time. Products were just sitting in production. No messages from Gooten. Then their website started returning 404 errors. They didn't update the facebook group to tell us anything. I had about 5 deskmats come through in one day only for them to charge me for them, the deskmats sit for days and then randomly send me an email saying they are SOLD OUT! I was sending emails daily. Their turn around time for responding to emails is 4 days! 36 business hours! Business hours are 9-5. In the midst of this, my woven blankets started just sitting again in production for long times. My blankets range from $93-$149. They kept telling me that despite what the website says is shipping time, the production is within SLA. Then a full 8 days later they finally sent an email saying their were issues with the production partner. Technical issues. But things are still on track to send out blankets.. Blankets went from shipping in a week to 2.5-3 weeks. I had one order come in I didn't see that was charged so I left it to see if I'd continue with Gooten. It took almost 3 weeks to receive the blanket. The lady sent me a message 2 days ago showing the blanket. It was the worst blanket I've ever seen! Colors were wrong, the images were skewed. It was horrible. I've disconnected all 3 of my stores and deactivated all of my listings. I am done with Gooten! I am moving all of my listings to Shopify. I have purchased a blanket from Shopify and it looks identical to Gooten. Save yourself time and heartache and skip Gooten.
Dec. 6, 2024
Denied printing my designs of a president even though they fall under parody/fair use
Thank you for your review. Your design was denied due to Donald Trump's likeness and image being protected under personality rights and copyright laws. This includes official presidential photos as well as other pictures of his likeness.
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