All reviews

Rating Breakdown

  • 5
    64% (89 ratings)
  • 4
    16% (22 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    15% (21 ratings)

Reviews with Text

  • 100% (139)
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3 / 5 Share

March 29, 2021

I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.

Using app

7 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! We are very sorry to hear about your experience. We understand your concern regarding our product support, it helps us a lot to hear about these types of issues and experiences so we know how to help you and how to better ourselves for the future. Thank you for your patience as we work this out.

3 / 5 Share

May 11, 2020

It’s not bad but there are better options for what I was looking for. (Drop-shipping Apparel) I found other websites that were much more helpful to my needs. That being said Gooten is a great place to start

Using app

8 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, thank you for your review! We appreciate your feedback and are always looking to improve. If there's anything we can help with or if you have any concerns, please let us know at [email protected].

3 / 5 Share

Nov. 12, 2019

Really great app, but poor quality printing. We have been slowly migrating our print on demand products away from Gooten because about half of our customers complain about the print quality or item quality. We only use a few products from Gooten now. Highly suggest testing a product before offering it to your customers to avoid bad experiences.

Using app

Over 1 year

Total reviews

9

Average rating

3.4