Govalo | Gift Card Suite for Shopify

Govalo | Gift Card Suite

Govalo | The Gifting Platform for Shopify

Developer
View on App Store

Rating

4.9

feedback

20

Reviews

chart

#3,280

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    45%
  • More than a year
    25%

Reviews Summary

Govalo Gift Card service has received overwhelmingly positive reviews from ecommerce merchants using it on their Shopify stores. Users praise the app for its ease of setup and use, excellent customer service, and compatibility with various applications. The support team is highlighted for going above and beyond to assist with technical issues and custom configurations. Customers appreciate the quick response times and the ability to create personalized gift card experiences, including custom greetings and specific delivery dates. The app is commended for filling gaps in the gift card space and providing a user-friendly interface.

Highlights

Ease of setup and use, excellent customer service, compatibility with other applications
Personalized gift card experiences, custom configurations, quick response times
Filling gaps in the gift card space, user-friendly interface

Rating Breakdown

  • 5
    95% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 7, 2024

Govalo is a great provider of Gift Card services with easy to use tools and easy to launch widgets. The team was also able to help us architect a solution to allowing usage of our physical gift cards on our website. This was a HUGE win for us as we do a decent amount of revenue through this channel. Govalo is also our first line of defense when it comes to gift card fraud! The team is always releasing new features to help us drive gift card conversions and I could not imagine our collective brand portfolio without them. That being said, we do have a few requests out for some features on importing and exporting data but nothing mission critical.

Store

Winc

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

I have been using the Govalo Gift Card service on my Shopify store for about a year now. The product is very easy to set up and use, and the customer service is great too. Recently, I had an issue with verifying my domain. Their technical team took the matter into their hands and went above and beyond to fix the issue! I highly recommend Govalo to anyone looking for a gift card solution for their store.

Using app

12 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 18, 2023

Great app with lots of flexibility and a great customer service team too

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

Govalo is the way to go for managing Gift Cards. Compatible with bunch of applications which makes it a breeze when you have specific strategies in mind. Their support is also A++. I highly recommend it.

Using app

6 days

Total reviews

13

Average rating

4.5

5 / 5 Share

Dec. 27, 2022

Govalo's customer support team is truly unmatched! We were having trouble installing the app due to custom code and they reached out to help us. Within a couple of hours, we had the gift card live on our site! Super happy with how everything turned out and is working.

Store

rmdy

Using app

8 months

Total reviews

9

Average rating

5.0

All reviews

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