The Personal Barber review for Grapevine Post Purchase Survey
Aug. 7, 2020
Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing) 4 stars rather than 5 because of one feature it desperately needs: At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first) It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy. At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.
Thanks for taking the time to leave a review and provide your thoughts on improvements. We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.
