Grapevine Post Purchase Survey
Grapevine - Customer Satisfaction Surveys for Shopify
Rating
5.0
feedback
167
chart
#382
All reviews
Rating Breakdown
Review RSS Feed
Aug. 26, 2019
First Time using this app & found it easy & quick to use. Very Easy to use, will recommend to other merchants
Thanks for the great review, glad you're enjoying using the app and thanks for spreading the word!
Aug. 15, 2019
Super easy to use! This app provides really helpful information for marketing purposes. The data gathered by the app is presented in easy to view pie charts. It has been a great resource.
Thanks for your review Katie, glad you found the app easy to use!
Aug. 13, 2019
Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.
Thanks for the great review Daniel and good luck with your campaign!
July 20, 2019
Just tested this out, it is very easy to use and does what it promises. Maybe in the future, they can add an option to change colors for the button instead of relying on coding it yourself. Either way, love this little app and it's free.
Thanks for the great review! We're continually adding new features and tweaking the app to provide a better service. We can only do that based on the feedback that we receive, so thanks for your suggestion about the button styling.
July 11, 2019
Buena aplicación, la acabo de instalar y he hecho alguna prueba y parece que va muy bien, además gratis, no se puede pedir más.
Gracias por la gran crítica! Me alegra que te guste la aplicación.
June 27, 2019
Easy to install. Looks seamless and accomplishes what I wanted to do. Now we wait to see if customers submit a response.
Thanks for leaving a review, it is much appreciated. I'm sure you'll be collecting survey responses in no time!
June 14, 2019
Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.
Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!
June 11, 2019
Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.
Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!
Nov. 5, 2021
The app team is excellent in helping you implement the survey form. I really like the app, it is excellent.
Using app
Over 2 years
Total reviews
19
Average rating
4.2
Thanks for the great review Len, you were almost there with the CSS customisation, glad we could help with the last bit!
May 30, 2019
Really useful when utm are not enough - highly recommended app, easy to integrate and nice UI/UX / reporting :) .
Hi Adam, thanks for the great review, we're pleased that you're happy with how the app works and how easy it was to set-up and get started.
May 22, 2019
Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!
Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.
May 9, 2019
It's really easy to use and it's free. Hope they will keep it as free:) Thank you! -----------------
Thanks for the great review, glad to hear that you're enjoying using our app!
May 7, 2019
Super easy setup and just what I was looking for. On top of that it's free. So what more could you ask for?
Glad you like the app and found it easy to set-up and get going! Thanks for the great review!
May 5, 2019
Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research
Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!
April 15, 2019
Just downloaded today, and it is very user friendly. It will be great to see how how my customers are finding me.
Glad you like the app and thanks for the great review! It shouldn't take long for you to see the responses coming in... we get great engagement rates on the Order Status Page! Thanks!
March 28, 2019
Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.
Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!
March 10, 2019
Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work
Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!
Feb. 18, 2019
So far so good! Super easy setup, prompt tech support with a couple questions I had. I believe this will really help me refine my marketing. Happy customer!
Feb. 18, 2019
Rare to find a good app that's quick to install and completely free, kudos grapevine :) will certainly be recommending this to friends