Grapevine Post Purchase Survey for Shopify

Grapevine Post Purchase Survey

Post purchase & email surveys for attribution, NPS and more
Rating
5.0
Feedback
189
Reviews
Chart
#446
Shopify

All reviews

5 / 5 Share
Feb. 21, 2023

Great, easy-to-use, no-frills post purchase attribution tool. We've been using grapevine for a long time and have found it very reliable. When we need support, their team is responsive and effective.

Store Using app Total reviews Average rating
maude Over 3 years 8 4.9
Developer Reply

Thanks for the great review Max! Really pleased to hear that you're finding Grapevine to be a reliable solution for post-purchase attribution discovery.

5 / 5 Share
Feb. 18, 2023

Great and simple app to collect customer data. Love their support too. Was easy to implement and install.

Store Using app Total reviews Average rating
Monos Almost 3 years 14 4.7
Developer Reply

Thanks for the great review Mike! Your post-purchase survey engagement stats are looking really good.

5 / 5 Share
Feb. 13, 2023

Great app. I find it super helpful to know where my customers are coming from and by having the post-survey I am able to find out that exact information. Its easy to use, quick to setup, and it's really affordable if you have a small business or a large business. I recommend to all.

Store Using app Total reviews Average rating
The Space Safe Almost 2 years 2 5.0
Developer Reply

Thanks for taking the time to leave such a lovely review of our Post Purchase Survey app Oscar. We're glad to hear that the Survey is delivering just what you need!

5 / 5 Share
Feb. 5, 2023

Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!

Store Using app Total reviews Average rating
Seven Weeks Coffee 11 days 8 5.0
Developer Reply

Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.

5 / 5 Share
Nov. 20, 2022

I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website

Store Using app Total reviews Average rating
Level Stores 5 days 17 5.0
Developer Reply

Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.

5 / 5 Share
Nov. 1, 2022

using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended

Store Using app Total reviews Average rating
Bennett Winch About 1 month 4 5.0
Developer Reply

Thanks for the great review Robin and thanks for your patience whilst we looked into the issue and tweaked the app. Thanks also for sending those pictures of the app being used via your POS terminal in-store... The store and products look amazing!

5 / 5 Share
Oct. 25, 2022

Great app, with good documentation. Really well thought out - simple, effective - just all around great. Would give it 10 stars if I could.

Store Using app Total reviews Average rating
Little Red Cup Tea Co. Over 1 year 1 5.0
Developer Reply

Hi Martin. Thank you for this glowing review! Great to hear you're happy with the app.

5 / 5 Share
Oct. 10, 2022

An excellent application for controlling traffic in the Shopify store. Application settings are easy and intuitive. The analytics are extremely clear. Do I recommend installing it? DEFINITELY!

Store Using app Total reviews Average rating
Tatiana Tretyak Brand 20 days 4 5.0
Developer Reply

Thanks for the great review Anton! Glad we were able to advise on how to preview your post-purchase survey. Don't forget about the feature to help reclassify your survey submissions, it will make the stats even more insightful!

5 / 5 Share
Sept. 2, 2022

Great app, gives good insights and helps big time. Its one of those apps which is important for us..

Store Using app Total reviews Average rating
Perfect Jeans 15 days 6 5.0
Developer Reply

Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.

5 / 5 Share
Sept. 2, 2022

Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post-purchase , worth the install.

Store Using app Total reviews Average rating
Peachy Shapewear About 1 year 7 5.0
Developer Reply

Thanks for your great review! Great to hear you've gained so much valuable insights from your post purchase surveys! All the best :)

5 / 5 Share
July 25, 2022

We use this app for a post purchase survey. It was simple to install and easy to use. I like that it helps us get a clearer understanding of how our customers find us.

Store Using app Total reviews Average rating
Rock Creek Crates 3 months 3 5.0
Developer Reply

Thanks for the nice review. Great to hear how the app is helping you understand where you're gaining customers from. All the best!

5 / 5 Share
June 24, 2022

Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.

Store Using app Total reviews Average rating
REEF 2 months 3 5.0
Developer Reply

Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!

5 / 5 Share
April 14, 2022

Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.

Store Using app Total reviews Average rating
OK Perfumes Over 1 year 5 5.0
Developer Reply

Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best! --- ¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!

5 / 5 Share
March 23, 2022

I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!!

Store Using app Total reviews Average rating
Orsini Vinyl & Designs 5 months 6 5.0
Developer Reply

Thanks for the great review Hope! Happy to hear how our post-purchase survey app is helping you to identify where your customers are coming from. All the best!

5 / 5 Share
March 17, 2022

Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.

Store Using app Total reviews Average rating
Gear Infusion Over 1 year 4 4.5
Developer Reply

Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.

5 / 5 Share
Feb. 21, 2022

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Store Using app Total reviews Average rating
Developer Reply

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

5 / 5 Share
Feb. 2, 2022

It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.

Store Using app Total reviews Average rating
Youth Sport Nutrition Over 2 years 3 5.0
Developer Reply

Thanks for the great review Lou! Glad to hear how the app is helping. All the best!

5 / 5 Share
Jan. 19, 2022

App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.

Store Using app Total reviews Average rating
Developer Reply

Thanks for the great review Jake! Glad to hear our apps are helping you to inform and organise your online business.

5 / 5 Share
Jan. 17, 2022

Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.

Store Using app Total reviews Average rating
Alleviate 7 days 2 5.0
Developer Reply

Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!

5 / 5 Share
Dec. 9, 2021

This app is really easy to set up and can be customized in tons of different ways. Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme. It looks phenomenal and is already getting responses from our customers

Store Using app Total reviews Average rating
Edge Traction Spray 8 days 3 5.0
Developer Reply

Thanks for the great review Zach! Glad we could help you to customise your post-purchase survey widget, great to hear that you're already receiving submissions!

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