Grapevine Post Purchase Survey
Grapevine - Post Purchase Surveys for Shopify
Rating
5.0
feedback
175
chart
#357
All reviews
Rating Breakdown
Review RSS Feed
Dec. 29, 2018
This App is just what I was looking for, easy to use and I am able to catch how they found me data.
Dec. 18, 2018
The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com
Dec. 14, 2018
I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)
Dec. 10, 2018
This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars! Thank you so much!
Dec. 9, 2018
This app is quick and simple to set up and gives great feedback as to which customers used it and how they got to our store. Would highly recommend.
Dec. 5, 2018
We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!
Nov. 30, 2018
We absolutely love this app, it provides crucial feedback on different marketing campaigns and lets us know exactly which marketing campaigns are successful and which are not. It's free, and best of all their customer service is top notch. A+
Nov. 19, 2018
Have just installed, simple to use, replaces a mandatory drop down box at checkout which had some bugs, so hoping asking after checkout is more user friendly. Saw this one on Shopify Facebook group, thanks for the tip! www.themakerss.co.uk Needle Felting Supplies
Nov. 7, 2018
Does exactly what it says on the tin. Recommended app for when you want insight into where your customers are coming from and what marketing efforts are working!
Nov. 3, 2018
www.bakell.com ~ I just downloaded the app, so not sure quite yet. So far it seems easy... but we will see. I'll add another review then! Thanks, from the Bakell.com team!
Oct. 25, 2018
I just downloaded this app to help me understand where my customers come from. It was easy to setup. I'll update when I put it to work for a while.
Oct. 9, 2018
nice app, just have to get orders to see how effective it is, but nice free app for the time being to see if it works for my store
Sept. 30, 2018
Simple a configurer et complète. Vraiment intéressante. Sera je n'en doute pas très utile dans l'optimisation de nos campagnes de communication
Using app
About 1 year
Total reviews
2
Average rating
5.0
Sept. 19, 2018
This is a pretty impressive little free app. Surprisingly, with a simple little optional question at the end of the checkout process, over half of our customers are answering the question. Thank you for offering this free resource, Union Works!
Sept. 9, 2018
Useful app, super easy to install. Excellent support too. I asked if a few CSS changes could be made and they really went above and beyond. Highly recommended.